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<p class=MsoNormal><span style='color:#1F497D'>CTI Ports with a JTAPI user<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Buchanan, James
[mailto:jbuchanan@presidio.com] <br>
<b>Sent:</b> Sunday, April 17, 2011 8:42 PM<br>
<b>To:</b> Jorge L. Rodriguez Aguila; Cisco-Voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> RE: CUE 8.0 with CUCM Issue<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>How is your CUE integrated to
CUCM?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";
color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>
Technology Manager, UC </span></b><span style='font-size:7.0pt;font-family:
"Verdana","sans-serif";color:#7E7E7E'>|</span><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7F7F7F'> <b>South Region </b></span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>
Presidio Networked Solutions <br>
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span></b><b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a
href="mailto:jbuchanan@ctiusa.com">jbuchanan@presidio.com</a><br>
</span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";
color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>| <b>F:</b>
</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";
color:#7F7F7F'>615-866-5781</span></b><span style='font-size:7.0pt;font-family:
"Verdana","sans-serif";color:#7F7F7F'> | </span><b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7E7E7E'><a
href="http://www.presidio.com/">www.presidio.com</a></span></b><span
style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> <o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:#7F7F7F'>CCIE #25863, Voice<o:p></o:p></span></b></p>
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<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jorge L. Rodriguez Aguila<br>
<b>Sent:</b> Sunday, April 17, 2011 7:39 PM<br>
<b>To:</b> Cisco-Voip (cisco-voip@puck.nether.net)<br>
<b>Subject:</b> [cisco-voip] CUE 8.0 with CUCM Issue<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have integrated a CUE 8.0 with CUCM 8.0.3 and internally
it works perfectly but when calls coming in from a T1 or a SIP trunk are
transferred to CUE I get Busy tone on T1 and dropped call on the SIP
trunk(IP2IP GW running SIP towards Provider and H323 towards Call Manager). I
have verified that even though I am running G711u I have HW transcoding
resources available. Any ideas on what Might be? This is my first CUE to Call
Manager (non express) I don’t seem to find what is wrong and some pointers into
where to look are greatly appreciated.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jorge Rodriguez<o:p></o:p></p>
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