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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Jorge,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>This does sound like a transcoding issue. The device that does not support a codec would need to request a transcoder resource. In this case, that’s the CUE.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Your CUE is registered via CTI Ports to CUCM? Is the SIP/T1 gateway in a different region than the CTI Ports/Route point? <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Where do you have your transcoding resources registered too? If remember correctly the way to do this is to register your transcoder resources in the same fashion you would if it was a CME.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jorge L. Rodriguez Aguila<br><b>Sent:</b> April-17-11 6:39 PM<br><b>To:</b> Cisco-Voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> [cisco-voip] CUE 8.0 with CUCM Issue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>I have integrated a CUE 8.0 with CUCM 8.0.3 and internally it works perfectly but when calls coming in from a T1 or a SIP trunk are transferred to CUE I get Busy tone on T1 and dropped call on the SIP trunk(IP2IP GW running SIP towards Provider and H323 towards Call Manager). I have verified that even though I am running G711u I have HW transcoding resources available. Any ideas on what Might be? This is my first CUE to Call Manager (non express) I don’t seem to find what is wrong and some pointers into where to look are greatly appreciated.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Jorge Rodriguez<o:p></o:p></span></p></div></body></html>