Hi David,<div><br></div><div>Please check the CTI .If there is any unuse CTI route in CCM , UCCX service will show partial .Please do the debug while doing this you can see which CTi route is not in use.</div><div><br></div>
<div><br></div><div>Regards,</div><div>Neil Dsilva<br><br><div class="gmail_quote">On Fri, Apr 29, 2011 at 10:58 PM, davidytk <span dir="ltr"><<a href="mailto:davidytk@netvigator.com">davidytk@netvigator.com</a>></span> wrote:<br>
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<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial">Hi Team</span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial"> </span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial">My customer face a problem that it got partial service
under CRS engine, we discovered that the “application manager” is
run in partial service. Is there any reason why it run in partial service.</span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial"> </span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial">Any solution to solve this.</span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial"> </span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial">Thanks</span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial">Best Regards</span></font></p>
<p class="MsoNormal"><font size="1" face="Arial"><span lang="EN-US" style="font-size:9.0pt;font-family:Arial">David</span></font></p>
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