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I would call TAC, installing a new CTL would mean visiting each phone (or use UnifiedFX) and resetting the CTL. Not something you want to have happen.<BR>
<BR>
-----Original Message-----<BR>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Antonio Soares <BR>
Sent: Thursday, May 05, 2011 7:38 AM<BR>
To: 'Wes Sisk'; 'Ed Leatherman'<BR>
Cc: 'Cisco VOIP'<BR>
Subject: Re: [cisco-voip] CTL/Security Token question<BR>
<BR>
I have a customer that failed the Security Token Password 3 times and now the token is locked.<BR>
Anyone knows how to solve this problem ?<BR>
Do I need to replace the token via RMA ?<BR>
<BR>
<BR>
Thanks.<BR>
Regards,<BR>
<BR>
Antonio Soares, CCIE #18473 (R&S/SP)<BR>
<a href="mailto:amsoares@netcabo.pt">amsoares@netcabo.pt</a> <BR>
<a href="http://www.ccie18473.net" target="_blank">http://www.ccie18473.net</a> <BR>
<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> <BR>
[mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Wes Sisk<BR>
Sent: segunda-feira, 4 de Abril de 2011 16:45<BR>
To: Ed Leatherman<BR>
Cc: Cisco VOIP<BR>
Subject: Re: [cisco-voip] CTL/Security Token question<BR>
<BR>
We do this in our labs. Just be careful to keep track of password changes. Using the tokens requires a password. Guess the wrong password too many times and they do self destruct. This would effectively lock you out of all clusters that use that key.<BR>
<BR>
Regards,<BR>
Wes<BR>
<BR>
On 4/4/2011 10:27 AM, Ed Leatherman wrote:<BR>
> Hello,<BR>
><BR>
> I'm doing some studying on control/media encryption for call manager, <BR>
> and was wondering if someone could answer a (hopefully simple) <BR>
> question about signing CTL's. Does the act of signing a CTL actually <BR>
> affect the security token(s) in any way? Can I buy a set of security <BR>
> tokens, use them to configure everything on lab CM, and then re-use <BR>
> the same tokens in production?<BR>
><BR>
> The documentation seems to infer this (along with a best practice of <BR>
> building in test first), but it doesn't come right out and say you can <BR>
> reuse the same tokens. Would be kind of goofy if it locked them to a <BR>
> particular cluster some how and I don't think that's the case. I was <BR>
> hoping for a bit of confirmation though.<BR>
><BR>
> Thanks!<BR>
><BR>
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