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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>You will need to purchase an Attendant Console product. You should look at the several options available, including ARC, ANDTek, and a few others. One of the considerations is how they are using the Attendant Console today. The ARC solution has not been so much a one-to-one replacement for the old Cisco Attendant Console, so you’ll definitely want to get an evaluation copy to look at for yourself. It definitely has a different look and feel. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>James Buchanan </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Technology Manager, UC </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> <b>South Region </b></span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> Presidio Networked Solutions <br>12 Cadillac Dr, Suite 130, Brentwood, TN 37027 </span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>|</span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="mailto:jbuchanan@ctiusa.com">jbuchanan@presidio.com</a><br></span></b><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>D: 615-866-5729</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> </span><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'>| <b>F:</b> </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>615-866-5781</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'> | </span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7E7E7E'><a href="http://www.presidio.com/">www.presidio.com</a></span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'>CCIE #25863, Voice</span></b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><br><br></span><b><span style='font-size:7.0pt;font-family:"Verdana","sans-serif";color:#7F7F7F'><o:p></o:p></span></b></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Simon Nhlapo (ZA)<br><b>Sent:</b> Friday, May 06, 2011 3:54 AM<br><b>To:</b> Nicholas Samios; 'cisco-voip@puck.nether.net'<br><b>Subject:</b> Re: [cisco-voip] Attendant Console<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-ZA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'>Sorry my question was not clear… Do CUCM v8 support Cisco Attendant Console ? or Do I need to purchase ARC product for receptions<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Regards<o:p></o:p></span></p><p class=MsoNormal><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Simon Nhlapo<o:p></o:p></span></b></p></div><p class=MsoNormal><span lang=EN-ZA style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Nicholas Samios [mailto:nsamios@staff.iinet.net.au] <br><b>Sent:</b> 06 May 2011 10:47 AM<br><b>To:</b> Simon Nhlapo (ZA); 'cisco-voip@puck.nether.net'<br><b>Subject:</b> RE: Attendant Console<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>You will need to purchase the ARC product for v8 and greenfields 7.x platforms.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Upgraded 7.x retain CAC <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-AU style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'><a href="http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/end_of_life_notice_c51-499091.html">http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/end_of_life_notice_c51-499091.html</a> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:black'>This end-of-sale and end-of life bulletin applies only to new/Greenfield Cisco Unified Communications Manager Versions 7.0 and 7.1. Existing Cisco Unified Communications Manager customers on an earlier release who are upgrading to 7.0 or 7.1 will be able to retain the use of their Cisco Unified Attendant Consoles and even add additional operators. With Cisco Unified Communications Manager Version 8.0, the Cisco Unified Attendant Console will no longer be supported for new/Greenfield or for upgrades to Cisco Unified Communications Manager Version 8.0.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-AU style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Simon Nhlapo (ZA)<br><b>Sent:</b> Friday, May 06, 2011 4:38 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Attendant Console<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-ZA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA>Hi All,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-ZA>Done CUCM version 8 support Cisco Attendant Console or are we approaching ARC ?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-ZA><o:p> </o:p></span></p><p class=MsoNormal><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Regards<o:p></o:p></span></p><p class=MsoNormal><b><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></b></p><p class=MsoNormal><b><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>Simon Nhlapo</span></b><span lang=EN-ZA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br>This email and all contents are subject to the following disclaimer:<br><a href="http://www.dimensiondata.com/emaildisclaimer">"http://www.dimensiondata.com/emaildisclaimer"</a> </span><b><span lang=AF style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p></o:p></span></b></p><p class=MsoNormal><span lang=EN-ZA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><br>This email and all contents are subject to the following disclaimer:<br><a href="http://www.dimensiondata.com/emaildisclaimer">"http://www.dimensiondata.com/emaildisclaimer"</a> <o:p></o:p></span></p></div></body></html>