<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><title>Re: [cisco-voip] Forwarding dials wrong number</title><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Yes, sorry, I should have included that. He is dialing 9 + the 7 digit number of his cell phone. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'>BF<o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Arial","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-left:.5in'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jim Reed [mailto:jreed@swiftnews.com] <br><b>Sent:</b> Wednesday, May 11, 2011 6:04 PM<br><b>To:</b> Bob Fronk; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Forwarding dials wrong number<o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-left:.5in'><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>Starting with the simple stuff, is the user putting a 9 — or whatever your outside dialtone code may be — in front of the 555-1234. Depending on the calling search space that extension 1107 is configured for is where the dialtone for the outside call will be generated from. If 1107 is in the same calling search space as 6102 then the dialtone will be generated from Site B. Just looking at the simple stuff first.<br></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>-- <br>Jim Reed<br>970-384-9141 (Direct)<br>775-772-7666 (Cell)<br></span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br><br><br>On 5/11/11 3:14 PM, "Bob Fronk" <<a href="mailto:Bob@btrfronk.com">Bob@btrfronk.com</a>> wrote:</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>CUCM 6.1.2<br> <br>We are seeing an issue when an employee forwards his extension to his cell phone. <br> <br>Site A is in area code 123. User forwards extension 1107 to his cell phone at 555-1234. <br> <br>Site B is in area code 456. User in Site B is extension 6102. <br> <br>User at Site B calls the user in Site A. The forwarding number is dialed, but as a local number to Site B instead of the local number in Site A. As it happens, these two areas have an exchange that is the same, even though they are in different States, so the number dialed is a local number, but it is the wrong area code, so this harasses some innocent person that is getting all his calls.<br> <br>If callers from Site A call extension 1107, the call forwards to the user’s cell phone as expected.<br> <br>I am not sure how to solve this issue. <br> <br>Any help or ideas appreciated.<br> <br>PS – I am a novice in voice and need to try and resolve this without bringing an outside vendor. Thanks for anyone’s help.<br> <br> <br>Bob Fronk<br><a href="mailto:bob@btrfronk.com">bob@btrfronk.com</a><br> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:.5in'><o:p> </o:p></p></div></body></html>