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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Actually we used WireShark and captured all the network traffic at the data port connected to the Avaya CLAN card.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We could see the H.255.0 setup from Cisco to Avaya. When you open it up, you can see all the call setup, display name, CODEC, and a ton of other pertinent call info. The very next thing you see is a returning H.255.0 ReleaseComplete going back to Cisco from Avaya. When you open it up, you see that it returns a No Circuit / Channel Available message.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I know Cisco TAC did some captures within Call Manager, but I didn’t see those, they just told us that the calls were going out of CM ok, but they were getting no response.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks<br>John Bantz<br>John Deere - Global Infrastructure Services<br>515-267-4628 - office<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>515-314-6478 - cell<br><a href="mailto:BantzJohnF%40JohnDeere.Com"><span style='color:#1E66AE'>BantzJohnF@JohnDeere.Com</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br></span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CONFIDENTIALITY. This electronic mail and any files transmitted with it may contain information proprietary to Deere & Company, or one of its subsidiaries or affiliates, and are intended solely for the use of the individual or entity to whom they are addressed, shall be maintained in confidence and not disclosed to third parties without the written consent of the sender. If you are not the intended recipient or the person responsible for delivering the electronic mail to the intended recipient, be advised that you have received this electronic mail in error and that any use, dissemination, forwarding, printing, or copying of this electronic mail is strictly prohibited. If you have received this electronic mail in error, please immediately notify the sender by return mail.</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br><br><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Florian Kroessbacher [mailto:florian.kroessbacher@gmail.com] <br><b>Sent:</b> Wednesday, May 18, 2011 2:08 PM<br><b>To:</b> Humayun Sami/Engineering/Karachi<br><b>Cc:</b> Bantz John F; Humayun Sami; <cisco-voip@puck.nether.net><br><b>Subject:</b> Re: [cisco-voip] Avaya and CCM 4.3 Integration over H323 Trunk<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hy,<br><br>i looked at the trace<br><br>Is this the Szenario you have tested:<br><br>1) Call Beginn:<br> Outbound H225 SETUP message to 10.95.3.210 at timestamp 05/17/2011 16:47:42.272<br> SETUP, pd = 8, callref = 0x0004, Message Size = 144 bytes<br> Bearer Capability i = 0x8090A2, ITU-T standard, Speech, Circuit mode, 64k, µ-law<br> Display i = 'Ali Raza'<br> Calling Party Number i = '5528' - Plan: Unknown, Type: Unknown, Presentation Allowed, User-provided, verified and passed<br> Called Party Number i = '3115' - Plan: Unknown, Type: Unknown<br> User-User, i = <br><br>2) I think the name of the 3115 is 'Obaid Humayun' -> isn't it?<br>3) Normal Call Release<br> Call End Inbound H225 RELEASE_COMP message from 10.95.3.210 at timestamp 05/17/2011 16:47:55.991<br> RELEASE_COMP, pd = 8, callref = 0x8004, Message Size = 46 bytes<br> Cause i = 0x8190 - Normal call clearing <br><br>After that i think Obaid Humayun dialed back to you<br><br>1) Call Setup<br> Inbound H225 SETUP message from 10.95.3.210 at timestamp 05/17/2011 16:47:58.444<br> SETUP, pd = 8, callref = 0x097A, Message Size = 219 bytes<br> Bearer Capability i = 0x9090A3, ITU-T standard, 3.1kHz audio, Circuit mode, 64k, A-law<br> Display i = 'Obaid Humayun'<br> Called Party Number i = Plan: Unknown, Type: Unknown<br> User-User, i = <br><br>2) The CuCM isn't seeing any Called Party Number<br>3) Release Message from CuCM can't route the Call<br> Outbound H225 RELEASE_COMP message to 10.95.3.210 at timestamp 05/17/2011 16:47:58.460<br> RELEASE_COMP, pd = 8, callref = 0x897A, Message Size = 45 bytes<br> Cause i = 0x80A9 - Temporary failure <br> User-User, i = 0x052580060008914A000201110000FE20657F88E001D4074C2792EA00000A800100<br><br>So this is the Debug Message you see on your Avaya Switch.<br>Maybe look at your Avaya why this isn't sending Dialed Digits to the CuCM<br><br>To Read the CuCM Traces more comfortable i read it with TranslatorX (from a Cisco Guy called Paul Giralt)<br><br><a href="http://www.employees.org/%7Epgiralt/TranslatorX/">http://www.employees.org/~pgiralt/TranslatorX/</a><br><br>cheers Floh<br><br><br><br><br>Am 18.05.2011 18:06, schrieb Humayun Sami/Engineering/Karachi: <o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'>Thx Florian.</span></i><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'> </span></i><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'>John can you please mention that were you facing the same problem, which the calls were only going from Cisco to Avaya and not from Avaya to Cisco.</span></i><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'> </span></i><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'>Regards,</span></i><o:p></o:p></p><div><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:blue'>Humayun Sami.</span></i><o:p></o:p></p></div><div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Bantz John F<br><b>Sent:</b> Wednesday, May 18, 2011 8:39 PM<br><b>To:</b> Florian Kroessbacher; Humayun Sami<br><b>Cc:</b> <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><b>Subject:</b> [spam] Re: [cisco-voip] Avaya and CCM 4.3 Integration over H323 Trunk</span><o:p></o:p></p></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks for the tip Florian!</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We do have a calling search space defined under the Call Routing Information – Inbound Calls section, but no AAR Calling Search Space.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>We did get the trunk up and working last week. The problem was that we did not have a special application in our Avaya system turned on. There is a special application called “SA 8507 – H245 support with other vendors” that needed to be turned on in the Avaya system before we could get the connection up and running. After getting that turned on, the only other thing we had to do was to turn off Enable Outbound FastStart on the Cisco gateway and it worked great! </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Thanks<br>John Bantz<br>John Deere - Global Infrastructure Services<br>515-267-4628 - office</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>515-314-6478 - cell<br><a href="mailto:BantzJohnF%40JohnDeere.Com"><span style='color:#1E66AE'>BantzJohnF@JohnDeere.Com</span></a></span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><br></span><span style='font-size:8.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CONFIDENTIALITY. This electronic mail and any files transmitted with it may contain information proprietary to Deere & Company, or one of its subsidiaries or affiliates, and are intended solely for the use of the individual or entity to whom they are addressed, shall be maintained in confidence and not disclosed to third parties without the written consent of the sender. If you are not the intended recipient or the person responsible for delivering the electronic mail to the intended recipient, be advised that you have received this electronic mail in error and that any use, dissemination, forwarding, printing, or copying of this electronic mail is strictly prohibited. If you have received this electronic mail in error, please immediately notify the sender by return mail.</span><o:p></o:p></p></div><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;border-color:-moz-use-text-color
-moz-use-text-color'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Florian Kroessbacher<br><b>Sent:</b> Wednesday, May 18, 2011 10:26 AM<br><b>To:</b> Humayun Sami<br><b>Cc:</b> <<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br><b>Subject:</b> Re: [cisco-voip] Avaya and CCM 4.3 Integration over H323 Trunk</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><div><p class=MsoNormal>hy in the pdf they configure the gateway with no inbound calling search!<o:p></o:p></p></div><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Maybe this is your problem. The GW has to have a inbound css to reaxh your cisco phones<o:p></o:p></p><div><p class=MsoNormal>----<o:p></o:p></p></div><p class=MsoNormal>Florian Kroessbacher<o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div><div><p class=MsoNormal><span class=apple-style-span>gmail: <a href="mailto:florian.kroessbacher@gmail.com">florian.kroessbacher@gmail.com</a></span><o:p></o:p></p></div></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>Am 18.05.2011 um 17:11 schrieb Humayun Sami <<a href="mailto:humayun_sami@hotmail.com">humayun_sami@hotmail.com</a>>:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hey Guys,</span></i> <o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I have integrated Avaya and Cisco Call manager 4.3, I am able to make calls from Cisco to Avaya phones but Avaya phones cannot make call to Cisco. I have tried everything, made regions, device pool. Below is the link I followed for integration.</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a href="http://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/ip-trunk-cm.pdf">http://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/ip-trunk-cm.pdf</a></span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>I am not getting the point that if the trunk has been established, why arnt the Avaya phones able to call cisco phones. Help in this regard would be nice. I am attaching the traces from CCM and below are the traces from Avaya with Denial Event 1192. Below it says seize trunk group, what does it mean?</span></i><o:p></o:p></p><p class=ecxmsonormal><span style='font-family:"Times New
Ro","serif"'> </span><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Related Information to read logs:<br>Avaya gateway: 10.95.3.210</span></i><o:p></o:p></p><p class=ecxmsonormal style='margin-bottom:12.0pt'><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Call manager IP: 10.128.0.11<br>Avaya Phone: 3115<br>Cisco Phone:5528<br><br>Logs from Avaya:</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> VOIP data from: [10.95.3.213]:45424</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:30:48 Jitter:2 0 0 0 0 0 0 0 0 0: Buff:15 WC:8 Avg:1</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:30:48 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> VOIP data from: [10.95.3.213]:45424</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:30:56 Jitter:2 0 2 0 0 1 4 0 2 0: Buff:16 WC:8 Avg:1</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:30:56 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> VOIP data from: [10.95.3.213]:45424</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:06 Jitter:5 5 5 2 0 0 1 5 5 5: Buff:16 WC:8 Avg:2</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:06 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> VOIP data from: [10.95.3.213]:45424</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:16 Jitter:4 2 3 5 4 4 1 3 4 0: Buff:15 WC:8 Avg:2</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:16 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:19 hold station 3115 cid 0x1090</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:19 active announcement 7503 cid 0x1090</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:19 hear annc board 01B13 ext 7503 cid 0x1090</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> LIST TRACE</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>time data</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:20 active station 3115 cid 0x10a7</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:21 dial 811</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:21 term trunk-group 11 cid 0x10a7</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:21 dial 811</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>12:31:21 seize trunk-group 11 member 2 cid 0x10a7</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>12:31:21 Calling Number & Name NO-CPNumber Obaid Humayun</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>12:31:21 Proceed trunk-group 11 member 2 cid 0x10a7</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:red'>12:31:21 denial event 1192: Temporary failure D1=0x8bbb D2=0x50f29</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:21 idle trunk-group 11 member 2 cid 0x10a7</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:24 idle station 3115 cid 0x10a7</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:31:24 unhold station 3115 cid 0x1090</span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>12:32:14 TRACE COMPLETE station 3115 cid 0x1</span></i><o:p></o:p></p><p class=ecxmsonormal><span style='font-family:"Times New
Ro","serif"'> </span><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> </span></i><o:p></o:p></p><p class=ecxmsonormal><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Regards,</span></i><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><i><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Humayun Sami.</span></i><o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><ccmavay00000000.txt><o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><ccmavay00000001.txt><o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div></blockquote></div></body></html>