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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">That’s what I was thinking too.  Cisco documentation states 42 should show up in CCM 4.2 but it doesn’t.  At least it will be fixed once we got to version 8.X.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Bill
</span><span style="font-family:"Calibri","sans-serif";color:gray"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Ratliff [mailto:rratliff@cisco.com]
<br>
<b>Sent:</b> Wednesday, May 18, 2011 4:04 PM<br>
<b>To:</b> Hendrix, George (Bill) @ LSG - STRATIS<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] 7962 template with CUCM 4.2(3)Sr4b<o:p></o:p></span></p>
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<p class="MsoNormal">Phone firmware has nothing to do with how many buttons will appear in CCMAdmin.  That's a server side fix that would have to correlate with the phone load.   I see 54 buttons on a 7962 line template on my lab 8.x CUCM.<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal">On May 18, 2011, at 2:42 PM, <a href="mailto:george.hendrix@l-3com.com">
george.hendrix@l-3com.com</a> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hi guys,</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">  I have seen some posts online about this but don’t seem to see if there is a resolution.  We have some 7962 phones with 2 7915 expansion modules.  We are currently running
 CUCM 4.2(3)Sr4b and should be upgrading to 8.X in the next few months.  According to the datasheet on the 7962, there should be a total of 42 buttons available for the 7962 in this CUCM version provided the phones use the correct firmware.  However, only 34
 buttons show in the phone template like it would be with 2 7914 expansion modules instead of 2 7915 expansion modules.  Any idea if this will be fixed in firmware or something I just have to deal with until we upgrade?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Bill</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Lucida Grande","serif"">_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></p>
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