<div dir="ltr"><div>We need to integrate our CME & CM4 users with a system that will enable listering to cutomers section agents IP phones to check how do agnets reposnd/talk to customers ,there is NO ipcc ,Is there any one who has a workaround or a solution to recommed.</div>
<div> </div><div>Thanks</div><div>Abualneez</div><div> </div></div>