<html><body bgcolor="#FFFFFF"><div>hy maby the install hasn't been successfully. look into the installed plugins for that. if there isn't the phone control plugin, go to your program files directory sametim plugins anf delete the com.cisco....phone.control jar anf folders and reinstall. <br><br><div>----</div>Florian Kroessbacher<div><span class="Apple-style-span" style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.296875); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469); ">gmail: <a href="mailto:florian.kroessbacher@gmail.com"><a href="mailto:florian.kroessbacher@gmail.com">florian.kroessbacher@gmail.com</a></a></span></div><div><span class="Apple-style-span" style="-webkit-tap-highlight-color: rgba(26, 26, 26, 0.292969); -webkit-composition-fill-color: rgba(175, 192, 227, 0.230469); -webkit-composition-frame-color: rgba(77, 128, 180, 0.230469);"><br></span></div>Sent from my phone, apologies for any typos.</div><div><br>Am 20.05.2011 um 16:45 schrieb Ted Nugent <<a href="mailto:tednugent73@gmail.com">tednugent73@gmail.com</a>>:<br><br></div><div></div><blockquote type="cite"><div><p>I'm working with a user thats just installed the 8.51 PCAP plugin on sametime
8.51 when we go into Preferences>Cisco>Phone there is no phone control tab
listed? I can't seem to find anything about this in any forums or in the DOCs? Only thing i can find about it is one line in the Quick Reference guide says if its not there then "your administrator may have to enable it". Any ideas why this may not be showing or how to "enable it"?</p>
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