<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#ffffff">
Ring tones are downloaded via TFTP. These phones have a problem
resolving or reaching their TFTP server.<br>
<br>
Regards,<br>
Wes<br>
<br>
On 5/20/2011 1:17 PM, Lelio Fulgenzi wrote:
<blockquote
cite="mid:694926979.1086608.1305911844667.JavaMail.root@simcoe.cs.uoguelph.ca"
type="cite">
<style type="text/css">p { margin: 0; }</style>
<div style="font-family: Verdana; font-size: 10pt; color: rgb(0,
0, 0);">I'd probably do some basic troubleshooting:<br>
<ul>
<li>unplug/plug back in</li>
<li>move to a network where you know other phones are working</li>
<li>erase configuration on phone, reboot<br>
</li>
<li>release lease information, reboot</li>
<li>delete from CallManager, restart TFTP server, recreate
phone</li>
</ul>
i'll bet the unplugging fixes it. we've had a few that simple
lose the ring list and that has fixed it.<br>
<span><br>
<span name="x"></span>---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr.
Popeil)<br>
<span name="x"></span><br>
</span><br>
<hr id="zwchr"><b>From: </b>"Birni Tkachuk"
<a class="moz-txt-link-rfc2396E" href="mailto:birnit@nait.ca"><birnit@nait.ca></a><br>
<b>To: </b>"Lelio Fulgenzi" <a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a>, "Scott
Voll" <a class="moz-txt-link-rfc2396E" href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a><br>
<b>Cc: </b><a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Sent: </b>Friday, May 20, 2011 11:59:09 AM<br>
<b>Subject: </b>RE: [cisco-voip] Phones losing ringtone list<br>
<br>
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]-->
<style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Vijaya;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0in;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size: 11pt;
font-family: "Calibri","sans-serif";
color: rgb(31, 73, 125);">This problem is specific to 2
sets only. They are registered with the same call manager
as the other sets.
</span></p>
<p class="MsoNormal"><span style="font-size: 11pt;
font-family: "Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<div>
<p class="MsoNormal"><b><span style="font-size: 16pt;
font-family:
"Vijaya","sans-serif"; color:
rgb(31, 73, 125);">Birni Tkachuk</span></b></p>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif"; color:
rgb(31, 73, 125);">Telephony Specialist, Network
Services</span></p>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif"; color:
rgb(31, 73, 125);">Department of Information Services
</span></p>
<p class="MsoNormal"><span style="font-family:
"Calibri","sans-serif"; color:
rgb(31, 73, 125);">P 780.471.7532 F 780.491.3083</span></p>
</div>
<p class="MsoNormal"><span style="font-size: 11pt;
font-family: "Calibri","sans-serif";
color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-width: 1pt medium medium; border-style:
solid none none; border-color: rgb(181, 196, 223)
-moz-use-text-color -moz-use-text-color; padding: 3pt 0in
0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;
font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";"> Lelio
Fulgenzi [<a class="moz-txt-link-freetext" href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>]
<br>
<b>Sent:</b> Friday, May 20, 2011 8:46 AM<br>
<b>To:</b> Scott Voll<br>
<b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; Birni Tkachuk<br>
<b>Subject:</b> Re: [cisco-voip] Phones losing
ringtone list</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span
style="font-size: 10pt; font-family:
"Verdana","sans-serif"; color:
black;">did you bring over the ringlist with your
upgrades? sometimes that get's lost. especially if
you're building from scratch.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget
it. <br>
- LFJ (with apologies to
Mr. Popeil)<br>
<br>
</span></p>
<div class="MsoNormal" style="text-align: center;"
align="center"><span style="font-size: 10pt; font-family:
"Verdana","sans-serif"; color:
black;">
<hr id="zwchr" width="100%" align="center" size="3">
</span></div>
<p class="MsoNormal"><b><span style="font-size: 10pt;
font-family:
"Verdana","sans-serif"; color:
black;">From:
</span></b><span style="font-size: 10pt; font-family:
"Verdana","sans-serif"; color:
black;">"Scott Voll" <a class="moz-txt-link-rfc2396E" href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a><br>
<b>To: </b>"Birni Tkachuk" <a class="moz-txt-link-rfc2396E" href="mailto:birnit@nait.ca"><birnit@nait.ca></a><br>
<b>Cc: </b><a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Sent: </b>Friday, May 20, 2011 10:37:08 AM<br>
<b>Subject: </b>Re: [cisco-voip] Phones losing ringtone
list<br>
<br>
Did they register / TFTP to a different box? I wonder
if the ringlist was not available.</span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt;
font-family:
"Verdana","sans-serif"; color:
black;"> </span></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span
style="font-size: 10pt; font-family:
"Verdana","sans-serif"; color:
black;">Scott</span></p>
<div>
<p class="MsoNormal"><span style="font-size: 10pt;
font-family:
"Verdana","sans-serif"; color:
black;">On Thu, May 19, 2011 at 11:04 AM, Birni
Tkachuk <<a moz-do-not-send="true"
href="mailto:birnit@nait.ca" target="_blank">birnit@nait.ca</a>>
wrote:</span></p>
<div>
<div>
<p class="MsoNormal" style=""><span style="color:
black;">We have recently upgraded to CUCM 8.5.
Not sure if our CUCM upgrade has anything to do
with this particular problem but ….. we did a
mass roll-out of about 100 IP Sets and 2 of the
new sets, after registering and functioning
normal for several days have lost their ringtone
list. Any ideas….?</span></p>
<p class="MsoNormal" style=""><span style="color:
black;"> </span></p>
<p class="MsoNormal" style=""><b><span
style="font-size: 16pt; color: rgb(31, 73,
125);">Birni Tkachuk</span></b><span
style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="color:
black;">Telephony Specialist, Network Services</span></p>
<p class="MsoNormal" style=""><span style="color:
black;">Department of Information Services
</span></p>
<p class="MsoNormal" style=""><span style="color:
black;">P
<a moz-do-not-send="true"
href="tel:780.471.7532" target="_blank">780.471.7532</a>
F <a moz-do-not-send="true"
href="tel:780.491.3083" target="_blank">
780.491.3083</a></span></p>
<p class="MsoNormal" style=""><span style="color:
black;"> </span></p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><span
style="font-size: 10pt; font-family:
"Verdana","sans-serif"; color:
black;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></p>
</div>
<p class="MsoNormal"><span style="font-size: 10pt;
font-family:
"Verdana","sans-serif"; color:
black;"> </span></p>
</div>
<p class="MsoNormal"><span style="font-size: 10pt;
font-family: "Verdana","sans-serif";
color: black;"><br>
_______________________________________________<br>
cisco-voip mailing list<br>
<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<a moz-do-not-send="true"
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></p>
</div>
</div>
</div>
<pre wrap="">
<fieldset class="mimeAttachmentHeader"></fieldset>
_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
</blockquote>
</body>
</html>