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    Ring tones are downloaded via TFTP. These phones have a problem
    resolving or reaching their TFTP server.<br>
    <br>
    Regards,<br>
    Wes<br>
    <br>
    On 5/20/2011 1:17 PM, Lelio Fulgenzi wrote:
    <blockquote
cite="mid:694926979.1086608.1305911844667.JavaMail.root@simcoe.cs.uoguelph.ca"
      type="cite">
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      <div style="font-family: Verdana; font-size: 10pt; color: rgb(0,
        0, 0);">I'd probably do some basic troubleshooting:<br>
        <ul>
          <li>unplug/plug back in</li>
          <li>move to a network where you know other phones are working</li>
          <li>erase configuration on phone, reboot<br>
          </li>
          <li>release lease information, reboot</li>
          <li>delete from CallManager, restart TFTP server, recreate
            phone</li>
        </ul>
        i'll bet the unplugging fixes it. we've had a few that simple
        lose the ring list and that has fixed it.<br>
        <span><br>
          <span name="x"></span>---<br>
          Lelio Fulgenzi, B.A.<br>
          Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
          N1G 2W1<br>
          (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
          Cooking with unix is easy. You just sed it and forget it. <br>
                                        - LFJ (with apologies to Mr.
          Popeil)<br>
          <span name="x"></span><br>
        </span><br>
        <hr id="zwchr"><b>From: </b>"Birni Tkachuk"
        <a class="moz-txt-link-rfc2396E" href="mailto:birnit@nait.ca"><birnit@nait.ca></a><br>
        <b>To: </b>"Lelio Fulgenzi" <a class="moz-txt-link-rfc2396E" href="mailto:lelio@uoguelph.ca"><lelio@uoguelph.ca></a>, "Scott
        Voll" <a class="moz-txt-link-rfc2396E" href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a><br>
        <b>Cc: </b><a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
        <b>Sent: </b>Friday, May 20, 2011 11:59:09 AM<br>
        <b>Subject: </b>RE: [cisco-voip] Phones losing ringtone list<br>
        <br>
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          <p class="MsoNormal"><span style="font-size: 11pt;
              font-family: "Calibri","sans-serif";
              color: rgb(31, 73, 125);">This problem is specific to 2
              sets only.  They are registered with the same call manager
              as the other sets. 
            </span></p>
          <p class="MsoNormal"><span style="font-size: 11pt;
              font-family: "Calibri","sans-serif";
              color: rgb(31, 73, 125);"> </span></p>
          <div>
            <p class="MsoNormal"><b><span style="font-size: 16pt;
                  font-family:
                  "Vijaya","sans-serif"; color:
                  rgb(31, 73, 125);">Birni Tkachuk</span></b></p>
            <p class="MsoNormal"><span style="font-family:
                "Calibri","sans-serif"; color:
                rgb(31, 73, 125);">Telephony Specialist, Network
                Services</span></p>
            <p class="MsoNormal"><span style="font-family:
                "Calibri","sans-serif"; color:
                rgb(31, 73, 125);">Department of Information Services
              </span></p>
            <p class="MsoNormal"><span style="font-family:
                "Calibri","sans-serif"; color:
                rgb(31, 73, 125);">P 780.471.7532   F  780.491.3083</span></p>
          </div>
          <p class="MsoNormal"><span style="font-size: 11pt;
              font-family: "Calibri","sans-serif";
              color: rgb(31, 73, 125);"> </span></p>
          <div>
            <div style="border-width: 1pt medium medium; border-style:
              solid none none; border-color: rgb(181, 196, 223)
              -moz-use-text-color -moz-use-text-color; padding: 3pt 0in
              0in;">
              <p class="MsoNormal"><b><span style="font-size: 10pt;
                    font-family:
                    "Tahoma","sans-serif";">From:</span></b><span
                  style="font-size: 10pt; font-family:
                  "Tahoma","sans-serif";"> Lelio
                  Fulgenzi [<a class="moz-txt-link-freetext" href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>]
                  <br>
                  <b>Sent:</b> Friday, May 20, 2011 8:46 AM<br>
                  <b>To:</b> Scott Voll<br>
                  <b>Cc:</b> <a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>; Birni Tkachuk<br>
                  <b>Subject:</b> Re: [cisco-voip] Phones losing
                  ringtone list</span></p>
            </div>
          </div>
          <p class="MsoNormal"> </p>
          <div>
            <p class="MsoNormal" style="margin-bottom: 12pt;"><span
                style="font-size: 10pt; font-family:
                "Verdana","sans-serif"; color:
                black;">did you bring over the ringlist with your
                upgrades? sometimes that get's lost. especially if
                you're building from scratch.<br>
                <br>
                ---<br>
                Lelio Fulgenzi, B.A.<br>
                Senior Analyst (CCS) * University of Guelph * Guelph,
                Ontario N1G 2W1<br>
                (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
                Cooking with unix is easy. You just sed it and forget
                it. <br>
                                              - LFJ (with apologies to
                Mr. Popeil)<br>
                <br>
              </span></p>
            <div class="MsoNormal" style="text-align: center;"
              align="center"><span style="font-size: 10pt; font-family:
                "Verdana","sans-serif"; color:
                black;">
                <hr id="zwchr" width="100%" align="center" size="3">
              </span></div>
            <p class="MsoNormal"><b><span style="font-size: 10pt;
                  font-family:
                  "Verdana","sans-serif"; color:
                  black;">From:
                </span></b><span style="font-size: 10pt; font-family:
                "Verdana","sans-serif"; color:
                black;">"Scott Voll" <a class="moz-txt-link-rfc2396E" href="mailto:svoll.voip@gmail.com"><svoll.voip@gmail.com></a><br>
                <b>To: </b>"Birni Tkachuk" <a class="moz-txt-link-rfc2396E" href="mailto:birnit@nait.ca"><birnit@nait.ca></a><br>
                <b>Cc: </b><a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
                <b>Sent: </b>Friday, May 20, 2011 10:37:08 AM<br>
                <b>Subject: </b>Re: [cisco-voip] Phones losing ringtone
                list<br>
                <br>
                Did they register / TFTP to a different box?  I wonder
                if the ringlist was not available.</span></p>
            <div>
              <p class="MsoNormal"><span style="font-size: 10pt;
                  font-family:
                  "Verdana","sans-serif"; color:
                  black;"> </span></p>
            </div>
            <div>
              <p class="MsoNormal" style="margin-bottom: 12pt;"><span
                  style="font-size: 10pt; font-family:
                  "Verdana","sans-serif"; color:
                  black;">Scott</span></p>
              <div>
                <p class="MsoNormal"><span style="font-size: 10pt;
                    font-family:
                    "Verdana","sans-serif"; color:
                    black;">On Thu, May 19, 2011 at 11:04 AM, Birni
                    Tkachuk <<a moz-do-not-send="true"
                      href="mailto:birnit@nait.ca" target="_blank">birnit@nait.ca</a>>
                    wrote:</span></p>
                <div>
                  <div>
                    <p class="MsoNormal" style=""><span style="color:
                        black;">We have recently upgraded to CUCM 8.5. 
                        Not sure if our CUCM upgrade has anything to do
                        with this particular problem but  …..  we did a
                        mass roll-out of about 100 IP Sets and 2 of the
                        new sets, after registering and functioning
                        normal for several days have lost their ringtone
                        list.  Any ideas….?</span></p>
                    <p class="MsoNormal" style=""><span style="color:
                        black;"> </span></p>
                    <p class="MsoNormal" style=""><b><span
                          style="font-size: 16pt; color: rgb(31, 73,
                          125);">Birni Tkachuk</span></b><span
                        style="color: black;"></span></p>
                    <p class="MsoNormal" style=""><span style="color:
                        black;">Telephony Specialist, Network Services</span></p>
                    <p class="MsoNormal" style=""><span style="color:
                        black;">Department of Information Services
                      </span></p>
                    <p class="MsoNormal" style=""><span style="color:
                        black;">P
                        <a moz-do-not-send="true"
                          href="tel:780.471.7532" target="_blank">780.471.7532</a>  
                        F  <a moz-do-not-send="true"
                          href="tel:780.491.3083" target="_blank">
                          780.491.3083</a></span></p>
                    <p class="MsoNormal" style=""><span style="color:
                        black;"> </span></p>
                  </div>
                </div>
                <p class="MsoNormal" style="margin-bottom: 12pt;"><span
                    style="font-size: 10pt; font-family:
                    "Verdana","sans-serif"; color:
                    black;"><br>
                    _______________________________________________<br>
                    cisco-voip mailing list<br>
                    <a moz-do-not-send="true"
                      href="mailto:cisco-voip@puck.nether.net"
                      target="_blank">cisco-voip@puck.nether.net</a><br>
                    <a moz-do-not-send="true"
                      href="https://puck.nether.net/mailman/listinfo/cisco-voip"
                      target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></p>
              </div>
              <p class="MsoNormal"><span style="font-size: 10pt;
                  font-family:
                  "Verdana","sans-serif"; color:
                  black;"> </span></p>
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            <p class="MsoNormal"><span style="font-size: 10pt;
                font-family: "Verdana","sans-serif";
                color: black;"><br>
                _______________________________________________<br>
                cisco-voip mailing list<br>
                <a moz-do-not-send="true"
                  href="mailto:cisco-voip@puck.nether.net"
                  target="_blank">cisco-voip@puck.nether.net</a><br>
                <a moz-do-not-send="true"
                  href="https://puck.nether.net/mailman/listinfo/cisco-voip"
                  target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></p>
          </div>
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      <pre wrap="">
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_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
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