<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>I'd probably do some basic troubleshooting:<br><ul><li>unplug/plug back in</li><li>move to a network where you know other phones are working</li><li>erase configuration on phone, reboot<br></li><li>release lease information, reboot</li><li>delete from CallManager, restart TFTP server, recreate phone</li></ul>i'll bet the unplugging fixes it. we've had a few that simple lose the ring list and that has fixed it.<br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Birni Tkachuk" <birnit@nait.ca><br><b>To: </b>"Lelio Fulgenzi" <lelio@uoguelph.ca>, "Scott Voll" <svoll.voip@gmail.com><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Friday, May 20, 2011 11:59:09 AM<br><b>Subject: </b>RE: [cisco-voip] Phones losing ringtone list<br><br>
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<p class="MsoNormal"><span style="font-size: 11pt; font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">This problem is specific to 2 sets only. They are registered with the same call manager as the other sets.
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<p class="MsoNormal"><b><span style="font-size: 16pt; font-family: "Vijaya","sans-serif"; color: rgb(31, 73, 125);">Birni Tkachuk</span></b></p>
<p class="MsoNormal"><span style="font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Telephony Specialist, Network Services</span></p>
<p class="MsoNormal"><span style="font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">Department of Information Services
</span></p>
<p class="MsoNormal"><span style="font-family: "Calibri","sans-serif"; color: rgb(31, 73, 125);">P 780.471.7532 F 780.491.3083</span></p>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";">From:</span></b><span style="font-size: 10pt; font-family: "Tahoma","sans-serif";"> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br>
<b>Sent:</b> Friday, May 20, 2011 8:46 AM<br>
<b>To:</b> Scott Voll<br>
<b>Cc:</b> cisco-voip@puck.nether.net; Birni Tkachuk<br>
<b>Subject:</b> Re: [cisco-voip] Phones losing ringtone list</span></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">did you bring over the ringlist with your upgrades? sometimes that get's lost. especially if you're building from scratch.<br>
<br>
---<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>
Cooking with unix is easy. You just sed it and forget it. <br>
- LFJ (with apologies to Mr. Popeil)<br>
<br>
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<p class="MsoNormal"><b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">From:
</span></b><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">"Scott Voll" <svoll.voip@gmail.com><br>
<b>To: </b>"Birni Tkachuk" <birnit@nait.ca><br>
<b>Cc: </b>cisco-voip@puck.nether.net<br>
<b>Sent: </b>Friday, May 20, 2011 10:37:08 AM<br>
<b>Subject: </b>Re: [cisco-voip] Phones losing ringtone list<br>
<br>
Did they register / TFTP to a different box? I wonder if the ringlist was not available.</span></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">Scott</span></p>
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<p class="MsoNormal"><span style="font-size: 10pt; font-family: "Verdana","sans-serif"; color: black;">On Thu, May 19, 2011 at 11:04 AM, Birni Tkachuk <<a href="mailto:birnit@nait.ca" target="_blank">birnit@nait.ca</a>> wrote:</span></p>
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<p class="MsoNormal" style=""><span style="color: black;">We have recently upgraded to CUCM 8.5. Not sure if our CUCM upgrade has anything to do with this particular problem but ….. we did a mass roll-out of
about 100 IP Sets and 2 of the new sets, after registering and functioning normal for several days have lost their ringtone list. Any ideas….?</span></p>
<p class="MsoNormal" style=""><span style="color: black;"> </span></p>
<p class="MsoNormal" style=""><b><span style="font-size: 16pt; color: rgb(31, 73, 125);">Birni Tkachuk</span></b><span style="color: black;"></span></p>
<p class="MsoNormal" style=""><span style="color: black;">Telephony Specialist, Network Services</span></p>
<p class="MsoNormal" style=""><span style="color: black;">Department of Information Services
</span></p>
<p class="MsoNormal" style=""><span style="color: black;">P
<a href="tel:780.471.7532" target="_blank">780.471.7532</a> F <a href="tel:780.491.3083" target="_blank">
780.491.3083</a></span></p>
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