I thought I had sent this a day or so ago, but I must not have!<br><br>I'll try to explain and keep it brief!!<br><br>2801 in H.323 mode. A
call center area, with an administrator out front. The CC can answer
all lines, but should only answer the two admin lines if admin is not at
her desk (they can see through the window). The problem being that the
7940 on the admin desk uses 1 line for her internal extension, and I
see in CM the 2nd line is assigned connection plar 5002 (which is Admin
line 1). How would I direct connection plar 5003 (admin line 2) to her
also?? (Keeping in mind of course that if CC looks through the window
and she's not there, they should pick up the ringing line on their
7914).<br>
<br>The way it works now with plar 5002, is it rings in both spots (admin and CC). We'd like to do the same thing with 5003.<br><br>Thank you!