Peter, I am not sure. The phone numbers (let's say) are 555-1212 and 555-1213. they both come in on FXO ports on a 2801 and are routed to connection plar 5002 and 5003 respectively. The 5 phones in the call center (all 7961s) have individual appearances for these lines. The admin has a 7940, and with one extension being used for internal calls, that leaves me one more line. If there is a way to do it, I'd like to know, otherwise it looks like a 7961 will go on her desk.<br>
<br><div class="gmail_quote">On Wed, May 25, 2011 at 1:07 PM, Peter Slow <span dir="ltr"><<a href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
David, Rather =)<br>
<div><div></div><div class="h5"><br>
On Wed, May 25, 2011 at 2:07 PM, Peter Slow <<a href="mailto:peter.slow@gmail.com">peter.slow@gmail.com</a>> wrote:<br>
> Robin,<br>
> Are you talkign about using overlay DNs on a phone registered to a<br>
> CME? technically you could have twenty-something DNs on a single<br>
> appearance with this method.<br>
><br>
> -Peter<br>
><br>
><br>
><br>
> On Wed, May 25, 2011 at 3:55 AM, Robin Clayton<br>
> <<a href="mailto:Robin.Clayton@rrca.org.uk">Robin.Clayton@rrca.org.uk</a>> wrote:<br>
>> 3 Options as I see it.<br>
>><br>
>> 1) Remove the users extension and have line 1 5003 and line 2 5002<br>
>> 2) Change the phone for a 7961<br>
>> 3) Make people use one number.<br>
>><br>
>> Rob<br>
>><br>
>><br>
>> ===============================<br>
>> Robin Clayton<br>
>> Network Manager<br>
>> Tel: 01228822075 >>> David Zhars <<a href="mailto:dzhars@gmail.com">dzhars@gmail.com</a>> 24/05/2011 17:05 >>><br>
>> I think because they come in POTS on the 2801. But both numbers are<br>
>> published, so maybe that is why....(sometimes we need to know what<br>
>> number the person called in on).<br>
>><br>
>> On Tuesday, May 24, 2011, Robin Clayton <<a href="mailto:Robin.Clayton@rrca.org.uk">Robin.Clayton@rrca.org.uk</a>> wrote:<br>
>>><br>
>>><br>
>>><br>
>>><br>
>>> Is there a reason Admin has 2 numbers?<br>
>>><br>
>>> You could translate 5003 to 5002 but you what would you gain over just<br>
>>> making people dial 5002?<br>
>>><br>
>>> Rob<br>
>>><br>
>>><br>
>>><br>
>>> ===============================<br>
>>> Robin Clayton<br>
>>> Network Manager<br>
>>> Tel: 01228822075 >>> David Zhars <<a href="mailto:dzhars@gmail.com">dzhars@gmail.com</a>> 24/05/2011 14:58 >>><br>
>>> I thought I had sent this a day or so ago, but I must not have!<br>
>>><br>
>>> I'll try to explain and keep it brief!!<br>
>>><br>
>>> 2801 in H.323 mode. A call center area, with an administrator out front.<br>
>>> The CC can answer all lines, but should only answer the two admin lines if<br>
>>> admin is not at her desk (they can see through the window). The problem<br>
>>> being that the 7940 on the admin desk uses 1 line for her internal<br>
>>> extension, and I see in CM the 2nd line is assigned connection plar 5002<br>
>>> (which is Admin line 1). How would I direct connection plar 5003 (admin line<br>
>>> 2) to her also?? (Keeping in mind of course that if CC looks through the<br>
>>> window and she's not there, they should pick up the ringing line on their<br>
>>> 7914).<br>
>>><br>
>>> The way it works now with plar 5002, is it rings in both spots (admin and<br>
>>> CC). We'd like to do the same thing with 5003.<br>
>>><br>
>>> Thank you!<br>
>>><br>
>><br>
>><br>
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>><br>
>><br>
><br>
</div></div></blockquote></div><br>