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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>CDR defifination changed in CUCM 8.x….if you are using billing system that was working with an old CUCM version make sure to review the new CDR format.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Also are you sure that CDR is enabled on all your call processing servers ?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Eric Brander<br><b>Sent:</b> Friday, May 27, 2011 10:00 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] CDR Missing Data<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>New CUCM 8.5 installation. Engineer is busy working on something else so I thought I'd ask here. When I pull a CDR report it seems to be missing a LOT of data. None of my test calls are in the export, and most of the items in the export are missing the originating number or the destination number or both. Also, the time seems to be GMT instead of local time. <br><br>Are there settings that tell CM what data to put in the CDR? Also, is there a setting for time zone on exports?<br><br>TIA,<br>Eric<o:p></o:p></p></div></body></html>