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</o:shapelayout></xml><![endif]--></head><body bgcolor=white lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'>Look at this discussion:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'>https://supportforums.cisco.com/thread/2079251?tstart=0<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rasim Duric</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Network Analyst (CCS)<o:p></o:p></span></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>University of Guelph<o:p></o:p></span></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Guelph, N1G 2W1, ON<o:p></o:p></span></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>519-824-4120x53146<o:p></o:p></span></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><a href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='line-height:normal'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Anthony Kouloglou [mailto:akoul@dataways.gr] <br><b>Sent:</b> May-30-11 11:03 AM<br><b>To:</b> Rasim Duric<br><b>Cc:</b> 'cisco-voip@puck-nether.net'<br><b>Subject:</b> Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS","sans-serif"'>But the initial question is:<br>"How can i upload a script with a name that already exists in UCCX 8.0 standard"?<br>I cannot refresh anything since i can't upload in the first place.<br></span><br>On 30/5/2011 17:55, Rasim Duric wrote: <o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'>When we modify a script we don’t restart the crs engine, we’d just refresh the script. Restarting the crs engine affects all other applications.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'> </span><o:p></o:p></p><div><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Rasim Duric</span><o:p></o:p></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Network Analyst (CCS)</span><o:p></o:p></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>University of Guelph</span><o:p></o:p></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Guelph, N1G 2W1, ON</span><o:p></o:p></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>519-824-4120x53146</span><o:p></o:p></p><p class=MsoNormal style='line-height:normal'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><a href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a></span><o:p></o:p></p></div><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:-moz-use-text-color -moz-use-text-color'><p class=MsoNormal style='line-height:normal'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext'> Anthony Kouloglou [<a href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>] <br><b>Sent:</b> May-30-11 10:45 AM<br><b>To:</b> Rasim Duric<br><b>Cc:</b> '<a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>'<br><b>Subject:</b> Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS , sans-serif ;","serif"'>Yes, that is how i do it!<br>But then, i have to go to the application that used that script and change it there.<br>And i have to update all the parameters that are changed!!<br>In older CRS versions, it used to automatic stop the crs engine, upload the script and then restart the engine.<br>But now it just fails!</span><o:p></o:p></p><div><p class=MsoNormal style='line-height:normal'> <o:p></o:p></p></div><p class=MsoNormal style='line-height:normal'>On 30/5/2011 17:21, Rasim Duric wrote: <o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'>Did you try ‘Save As’ a different file name and upload?</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>Rasim Duric</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>Network Analyst (CCS)</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>University of Guelph</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>Guelph, N1G 2W1, ON</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>519-824-4120x53146</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'><a href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a></span><o:p></o:p></p></div><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:-moz-use-text-color'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext'> Anthony Kouloglou [<a href="mailto:akoul@dataways.gr">mailto:akoul@dataways.gr</a>] <br><b>Sent:</b> May-30-11 10:01 AM<br><b>To:</b> Rasim Duric<br><b>Cc:</b> '<a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>'<br><b>Subject:</b> Re: [cisco-voip] UCCX 8.0: Best Practice to update an active script</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS , sans-serif ;","serif"'>Hi Rasim,<br>i didn't get it!<br>After i validate and save the script from the UCCX editor, i upload it to the script.<br>There, i get "script already exists, overwrite existing one?<br>i choose yes and i get "Error while uploading the file. Please try again."<br></span><br>On 30/5/2011 16:33, Rasim Duric wrote: <o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'>The best way is to follow VSURE, i.e. Validate, Save, Upload, Refresh, Execute.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'> </span><o:p></o:p></p><div><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>Rasim Duric</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>Network Analyst (CCS)</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>University of Guelph</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>Guelph, N1G 2W1, ON</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'>519-824-4120x53146</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Calibri","sans-serif"'><a href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a></span><o:p></o:p></p></div><p class=MsoNormal><span style='font-size:11.0pt;line-height:115%;font-family:"Verdana","sans-serif"'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:-moz-use-text-color'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext'>From:</span></b><span lang=EN-US style='font-size:10.0pt;line-height:115%;font-family:"Tahoma","sans-serif";color:windowtext'> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Anthony Kouloglou<br><b>Sent:</b> May-30-11 5:18 AM<br><b>To:</b> <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br><b>Subject:</b> [cisco-voip] UCCX 8.0: Best Practice to update an active script</span><o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:10.0pt;line-height:115%;font-family:"Trebuchet MS , sans-serif ;","serif"'>Hi,<br>in my UCCX 8.0 (standard) i often want to perform a change on the sctipt of an application.<br>But when i try to upload it where the old script is, i choose to replace the old one but then i get a fail message.<br><br><br>What is the best way to perform it?</span><o:p></o:p></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;line-height:115%;color:silver'><br><br><br><br><br></span><o:p></o:p></p></div></div></body></html>