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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Just an FYI – upgraded the firmware on the phones and it allowed us to change the profile to what language we picked. We upgraded from an older version to the latest.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Corder, Rebecca J <br><b>Sent:</b> Wednesday, June 01, 2011 2:51 PM<br><b>To:</b> 'cisco-voip@puck.nether.net.'<br><b>Subject:</b> Language on Phones<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We are using CUCM version 7.1.5. Voip phones vary in models but mostly are 7911/12, 7960/61, 7940/41s. We are having issues with user device profiles that we put into the system as one language (Spanish for instance) and the user wants it changed to another (english for example). Once we change it to the language the person prefers the language stays as the language it was initially put in as. We have reset, the phones, user locale on the phone, enduser and profile and it still will not change. We have even removed the everything and added it back in and still no change.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Any ideas? Let me know if I need to provide you anymore information.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Rebecca Corder<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Telecommunications Team Lead<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Bechtel Corporation<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>5275 Westview Drive<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Frederick, MD 21703<o:p></o:p></span></b></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>