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<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'>Hi Rasim<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'>If the problem like “subflow
script” , what should be the message in MIVR log. Also any recommendation
to avoid this problem happen in future.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'><br>
Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'>Best Regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'>David<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=navy face=Arial><span lang=EN-US
style='font-size:9.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
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</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Rasim Duric [mailto:rduric@uoguelph.ca] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, June 03, 2011 8:16
PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'davidytk';
cisco-voip@puck.nether.net; ccielab@groupstudy.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] UCCX
application manager in partal service</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#333333" face=Verdana><span lang=EN
style='font-size:11.0pt;font-family:Verdana;color:#333333'>Search for the
'partial' in the MIVR logs. I had this problem a couple of times. The first
time a call subflow script was missing and the second time I had a wrong name
of the queue</span></font><font size=1 color="#333333" face=Arial><span
lang=EN style='font-size:9.0pt;font-family:Arial;color:#333333'>. </span></font><font
size=2 color="#1f497d" face=Verdana><span lang=EN-CA style='font-size:11.0pt;
font-family:Verdana;color:#1F497D'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Verdana><span lang=EN-CA
style='font-size:11.0pt;font-family:Verdana;color:#1F497D'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-CA
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Rasim Duric<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-CA
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Network Analyst
(CCS)<o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceType w:st="on"><font size=2
color="#1f497d" face=Calibri><span lang=EN-CA style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'>University</span></font></st1:PlaceType><font
size=2 color="#1f497d" face=Calibri><span lang=EN-CA style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'> of <st1:PlaceName w:st="on">Guelph</st1:PlaceName></span></font></st1:place><font
size=2 color="#1f497d" face=Calibri><span lang=EN-CA style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color="#1f497d" face=Calibri><span lang=EN-CA style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'>Guelph</span></font></st1:City><font
size=2 color="#1f497d" face=Calibri><span lang=EN-CA style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'>, <st1:PostalCode w:st="on">N1G 2W1</st1:PostalCode>,
<st1:State w:st="on">ON</st1:State></span></font></st1:place><font size=2
color="#1f497d" face=Calibri><span lang=EN-CA style='font-size:11.0pt;
font-family:Calibri;color:#1F497D'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-CA
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>519-824-4120x53146<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span lang=EN-CA
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><a
href="mailto:rduric@uoguelph.ca">rduric@uoguelph.ca</a><o:p></o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Verdana><span lang=EN-CA
style='font-size:11.0pt;font-family:Verdana;color:#1F497D'><o:p> </o:p></span></font></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
<st1:PersonName w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>
[mailto:<st1:PersonName w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>davidytk<br>
<b><span style='font-weight:bold'>Sent:</span></b> June-03-11 6:46 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net;
ccielab@groupstudy.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] UCCX
application manager in partal service<o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-CA
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>Hi All<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>My customer face a problem on the UCCX. The
application manager run in partial service suddenly. The customer restart it
and the problem resumed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>We have logged a case to Cisco to investigate this
case, but Cisco said they can’t find any root cause why the service run
in partial service.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>Does any one know any possible reason why the
application manager run in partial service? The customer did not change/upload
any new script.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>Best Regards<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 face=Arial><span lang=EN-US style='font-size:
9.0pt;font-family:Arial'>David<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-CA
style='font-size:12.0pt'><br>
<br>
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 6176 (20110603) __________<br>
<br>
The message was checked by ESET NOD32 Antivirus.<br>
<br>
<a href="http://www.eset.com">http://www.eset.com</a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-CA
style='font-size:12.0pt'><br>
<br>
__________ Information from ESET NOD32 Antivirus, version of virus signature
database 6176 (20110603) __________<br>
<br>
The message was checked by ESET NOD32 Antivirus.<br>
<br>
<a href="http://www.eset.com">http://www.eset.com</a><o:p></o:p></span></font></p>
</div>
<BR><BR>__________ Information from ESET NOD32 Antivirus, version of virus signature database 6179 (20110604) __________<BR><BR>The message was checked by ESET NOD32 Antivirus.<BR><BR><A HREF="http://www.eset.com">http://www.eset.com</A><BR> </body>
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