Hello everyone<div><br></div><div>Does someone know where we can find a list with the correlation between CUCM services (network and feature) and their corresponding log files paths?</div><div><br></div><div>I'm having problems logging into RTMT, it stops with the message that it cannot reach the cluster. The PC log files are not very specific and I wanted to see on the CUCM side what is the problem. </div>
<div><br></div><div><div>2011-05-30 12:30:42,000 [SplashThread] INFO rtmt.control - validMLALogin(): inside isSecureEnabled</div><div>2011-05-30 12:31:42,515 [SplashThread] ERROR rtmt.control - validMLALogin(): caught java.lang.Exception, e=java.net.SocketTimeoutException: Read timed out</div>
</div><div><br></div><div>According to this</div><div><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/rtmt/rtintro.html#wp1278618">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/8_5_1/rtmt/rtintro.html#wp1278618</a></div>
<div>the <span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; ">Cisco Communications Manager servlet handles RTMT and the problem is what is the path for the logs for this service...</span></div>
<div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; "><br></span></div><div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; ">I wasn't able to find any information about these paths. It seems we should blindly trust RTMT to collect the files but they don't say what should we do when we need to debug RTMT itself?</span></div>
<div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; "><br></span></div><div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; ">Thanks for the input.</span></div>
<div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; "><br></span></div><div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; ">Regards,</span></div>
<div><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 12px; ">Ovidiu</span></div>