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Ki,<br>
<br>
That certainly is not expected behavior. Can you raise a Cisco TAC
case?<br>
<br>
Regards,<br>
Wes<br>
<br>
On 6/22/2011 11:50 PM, Ki Wi wrote:
<blockquote
cite="mid:BANLkTimVOauzBsZxY7-Ahu7p-gZEY7VL8A@mail.gmail.com"
type="cite">Last night i scheduled a firmware update to latest
9.2.1 from 9.1.1SR1. The job schedule is set to run @ 3am where
the system will reboot all the 8961 phones. <br>
<br>
However, this morning there are some casualty 0.44% out of
approximate 700 phones. <br>
<br>
After manually reboot the phone, it just blinks the button, after
showing the cisco logo, the screen went blank. I tried to manually
specify old firmware load (9.1.1SR1) on those indivudual phone
config, reboot.. still the same behaviour. <br>
<br>
Is there any factory reset key sequence on this new generation of
phones? I tried to google but can't find any. <br>
<br>
If there's dual bank (active and invalid load) and it still fails.
What's the dual bank for? Purely for downloading of firmware
purpose and not serving as a fallback upon firmware upgrade
failure?<br>
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