<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Fix for CuFileSync, is in </span>8.5.1.12024-1 which is available from Cisco TAC.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Again I have a cluster, only occurs when Subscriber takes calls, workaround is to have Publisher take calls.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'>I was able to confirm the bug:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,ERROR: Failed reading from pipe. errno=5<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>(CuFSTransporter.cpp:1156)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,Failed getting response after pushing a<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>file. 0x80004004 (CuFSTransporter.cpp:581)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,Failed syncing<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>/var/opt/cisco/connection/spool/drop/0e2ed01c-442e-45cc-b9f1-4c952c3a9efd.em<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>l to one transporter, h=0x80004004 (E_ABORT) (CuFSDirectory.cpp:682)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,Error handling add<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>(0e2ed01c-442e-45cc-b9f1-4c952c3a9efd.eml). Will try again next time.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>0x80004004 (CuFSDirectory.cpp:612)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,Failed syncing<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>/var/opt/cisco/connection/spool/drop/1060dd40-1d78-4bfd-8245-41b8b6302c24.em<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>l to one transporter, h=0x8000FFFF (E_UNEXPECTED) (CuFSDirectory.cpp:682)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,Error handling add<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>(1060dd40-1d78-4bfd-8245-41b8b6302c24.eml). Will try again next time.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>0x8000ffff (CuFSDirectory.cpp:612)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,CuFSStatefuleDirectory::HandleChange<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>failed: 0x8000ffff (CuFSDirectory.cpp:800)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,HRESULT CuFileSync::HandleChange(int)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>0x8000FFFF (E_UNEXPECTED) (CuFileSync.cpp:854)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>11:02:54.211 |32024,,,CuFileSync,1,ERROR: HandleChange returned 0x8000ffff<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>(CuFileSync.cpp:811)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>chBugDetails&bugId=CSCtd79132<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (AM) <br><b>Sent:</b> Wednesday, June 22, 2011 7:58 PM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> Unity Connection 8.5(1)SU1 subscriber login "You have 1 new message, The message is currently not available"<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This thread is similar/identical to what I’m seeing at two different customers running 8.5(1)SU1 both have CXN clusters..opened TAC case 618174575 , where the Cisco SE restarted the “Connection Message Transfer Agent” on the CXN Publisher<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="https://supportforums.cisco.com/message/3307034#3307034">https://supportforums.cisco.com/message/3307034#3307034</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>CSCtl94104<o:p></o:p></p><p class=MsoNormal>CSCtd27767<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>8.5(1)SU1 CXN Clustered environment, Subscriber handles calls via SIP to CallManager. Users were migrated via COBRAS and Bulk Edit to Enable LDAP. Been running 24 hours in production, I just called and left a co-worker a messages, he presses Messages, hears “Hello, you have 1 new messages. The Message is currently not enabled”<o:p></o:p></p></div></body></html>