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Phones have LCD and do just fine accessing web services. Modify the
custom AA script to do a database dip for treatment. Put up a
simple web page for changing that. Make the web service a service
on the phones.<br>
<br>
Regards,<br>
Wes<br>
<br>
On 6/27/2011 1:25 PM, Countryman, Edward wrote:
<blockquote
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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">Also considered this however, but how does a user
update a CALL HANDLER to change the greeting type?? <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">My thought on this was to send them to the unity
user web page but call handlers aren’t an option that I can
see there.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);">(P.S. We are not connection, but rather unity
7.x)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family:
"Calibri","sans-serif"; color: rgb(31,
73, 125);"><o:p> </o:p></span></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none; border-color:
rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color;
padding: 3pt 0in 0in;">
<p class="MsoNormal"><b><span style="font-size: 10pt;
font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";"> Lelio
Fulgenzi [<a class="moz-txt-link-freetext" href="mailto:lelio@uoguelph.ca">mailto:lelio@uoguelph.ca</a>] <br>
<b>Sent:</b> Monday, June 27, 2011 12:06 PM<br>
<b>To:</b> Norton, Mike<br>
<b>Cc:</b> Countryman, Edward;
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Night Service Feature?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">You can consider unity/connection
callhandlers and schedules w/ alternate greetings. If you
make the closed and alternate behaviors the same, your staff
can wait close manually using the alternate greeting or wait
until the schedule takes effect.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">If your using IPCC(x), you should still
be able to route calls through Unity first. Otherwise, you
can build a database dip into your script which reads a
file. The file itself is updated using another script which
writes the database values of closed or open. <br>
<br>
Sent from my iPhone<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><br>
On Jun 27, 2011, at 1:00 PM, "Norton, Mike" <<a
moz-do-not-send="true"
href="mailto:mikenorton@pwsd76.ab.ca">mikenorton@pwsd76.ab.ca</a>>
wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top: 5pt; margin-bottom: 5pt;">
<div>
<div>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">I stand corrected. Your
supply-and-demand-based health care is foreign to me.
;-)</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">-- </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Mike Norton</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">I.T. Support</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Peace Wapiti School Division No. 76</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Helpdesk: 780-831-3080</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Direct: 780-831-3076</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none;
border-color: rgb(181, 196, 223) -moz-use-text-color
-moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal" style=""><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">
Countryman, Edward
[<a class="moz-txt-link-freetext" href="mailto:Edward.Countryman@provena.org">mailto:Edward.Countryman@provena.org</a>] <br>
<b>Sent:</b> June-27-11 10:49 AM<br>
<b>To:</b> Norton, Mike; <a
moz-do-not-send="true"
href="mailto:James.Brown@barclayswealth.com">James.Brown@barclayswealth.com</a>;
<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Night Service Feature?</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style="">au contraire! These two
offices have flexible hours based on patient loads.
They tend to close early on some days and stay late on
others. Believe me I tried selling scheduled times it
just doesn’t work for them. <o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style="">This is the first time I
haven’t been able to reproduce (<i>in some fashion</i>)
a PBX feature from a system I am replacing….. <span
style="font-family: Wingdings;">L</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none;
border-color: rgb(181, 196, 223) -moz-use-text-color
-moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal" style=""><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">
Norton, Mike [<a class="moz-txt-link-freetext" href="mailto:mikenorton@pwsd76.ab.ca">mailto:mikenorton@pwsd76.ab.ca</a>] <br>
<b>Sent:</b> Monday, June 27, 2011 11:34 AM<br>
<b>To:</b> Countryman, Edward; <a
moz-do-not-send="true"
href="mailto:James.Brown@barclayswealth.com">James.Brown@barclayswealth.com</a>;
<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Night Service Feature?</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">The whole concept of a “night” button
strikes me as an obsolete holdover from back in the
day when key systems didn’t have clocks in them. I
always implement special after-hours treatment using
time-of-day partitions. No need for manual
button-pressing, this isn’t the 80’s.</span> <span
style="color: rgb(31, 73, 125);">It’s not as if a
doctor’s office doesn’t know their business hours in
advance.</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">-- </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Mike Norton</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">I.T. Support</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Peace Wapiti School Division No. 76</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Helpdesk: 780-831-3080</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Direct: 780-831-3076</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none;
border-color: rgb(181, 196, 223) -moz-use-text-color
-moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal" style=""><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";"> <a
moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Countryman, Edward<br>
<b>Sent:</b> June-27-11 10:21 AM<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:James.Brown@barclayswealth.com">James.Brown@barclayswealth.com</a>;
<a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Night Service
Feature?</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">Unfortunately, the inbound call will hit
the auto attendant before the desk phone so forwarding
the desk phone doesn’t help me execute the night logic
in the attendant. </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);">I am really stumped on an easy way to do
this for users.</span><o:p></o:p></p>
<p class="MsoNormal" style=""><span style="color: rgb(31,
73, 125);"> </span><o:p></o:p></p>
<div>
<div style="border-right: medium none; border-width: 1pt
medium medium; border-style: solid none none;
border-color: rgb(181, 196, 223) -moz-use-text-color
-moz-use-text-color; padding: 3pt 0in 0in;">
<p class="MsoNormal" style=""><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";"> <a
moz-do-not-send="true"
href="mailto:James.Brown@barclayswealth.com">James.Brown@barclayswealth.com</a>
[<a class="moz-txt-link-freetext" href="mailto:James.Brown@barclayswealth.com">mailto:James.Brown@barclayswealth.com</a>] <br>
<b>Sent:</b> Monday, June 27, 2011 8:55 AM<br>
<b>To:</b> Countryman, Edward; <a
moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: Night Service Feature?</span><o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style=""><span style="font-size:
10pt; font-family:
"Arial","sans-serif"; color:
blue;">Are you able to do a call forward on the line
into voicemail every night? You could record a WAV and
paste it into a Unity Call Handler greeting.</span><o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style=""><span style="font-size:
10pt; font-family:
"Arial","sans-serif"; color:
blue;">Regards</span><o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style=""><span style="font-size:
10pt; font-family:
"Arial","sans-serif"; color:
blue;">James.</span><o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<div class="MsoNormal" style="text-align: center;"
align="center">
<hr width="100%" align="center" size="3"></div>
<p class="MsoNormal" style="margin-bottom: 12pt;"><b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";">From:</span></b><span
style="font-size: 10pt; font-family:
"Tahoma","sans-serif";"> <a
moz-do-not-send="true"
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a class="moz-txt-link-freetext" href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On
Behalf Of </b>Countryman, Edward<br>
<b>Sent:</b> 27 June 2011 12:40<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Night Service Feature?</span><o:p></o:p></p>
<p class="MsoNormal" style="">I am replacing small Avaya
systems in a couple of my physician offices that are
accustomed to using a feature button on the phone to
place the office in “night service”. <o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style="">The office uses an auto
attendant that executes different logic based on the
status of this feature (on or off)<o:p></o:p></p>
<p class="MsoNormal" style=""> <o:p></o:p></p>
<p class="MsoNormal" style="">Anyone have any ideas how I
might recreate that functionality? <o:p></o:p></p>
<div class="MsoNormal" style="text-align: center;"
align="center">
<hr width="100%" align="center" size="3"></div>
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