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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>au contraire! These two offices have flexible hours based on patient loads. They tend to close early on some days and stay late on others. Believe me I tried selling scheduled times it just doesn’t work for them. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>This is the first time I haven’t been able to reproduce (<i>in some fashion</i>) a PBX feature from a system I am replacing….. <span style='font-family:Wingdings'>L</span><span style='color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Norton, Mike [mailto:mikenorton@pwsd76.ab.ca] <br><b>Sent:</b> Monday, June 27, 2011 11:34 AM<br><b>To:</b> Countryman, Edward; James.Brown@barclayswealth.com; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Night Service Feature?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>The whole concept of a “night” button strikes me as an obsolete holdover from back in the day when key systems didn’t have clocks in them. I always implement special after-hours treatment using time-of-day partitions. No need for manual button-pressing, this isn’t the 80’s.</span><span lang=EN-CA> <span style='color:#1F497D'>It’s not as if a doctor’s office doesn’t know their business hours in advance.<o:p></o:p></span></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>-- <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Mike Norton<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>I.T. Support<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Peace Wapiti School Division No. 76<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Helpdesk: 780-831-3080<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'>Direct: 780-831-3076<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-CA style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Countryman, Edward<br><b>Sent:</b> June-27-11 10:21 AM<br><b>To:</b> James.Brown@barclayswealth.com; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Night Service Feature?<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Unfortunately, the inbound call will hit the auto attendant before the desk phone so forwarding the desk phone doesn’t help me execute the night logic in the attendant. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I am really stumped on an easy way to do this for users.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> James.Brown@barclayswealth.com [mailto:James.Brown@barclayswealth.com] <br><b>Sent:</b> Monday, June 27, 2011 8:55 AM<br><b>To:</b> Countryman, Edward; cisco-voip@puck.nether.net<br><b>Subject:</b> RE: Night Service Feature?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Are you able to do a call forward on the line into voicemail every night? You could record a WAV and paste it into a Unity Call Handler greeting.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>Regards</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>James.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=3 width="100%" align=center></span></div><p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Countryman, Edward<br><b>Sent:</b> 27 June 2011 12:40<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Night Service Feature?</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal>I am replacing small Avaya systems in a couple of my physician offices that are accustomed to using a feature button on the phone to place the office in “night service”. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The office uses an auto attendant that executes different logic based on the status of this feature (on or off)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Anyone have any ideas how I might recreate that functionality? <o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=3 width="100%" align=center></span></div><p><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>Barclays Wealth is the wealth management division of Barclays Bank PLC. 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