<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><title>Re: [cisco-voip] Night Service Feature?</title><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Yes we do use IPCC and I actually did consider this as an option. Even taking it one step farther and creating a phone services app to control the OPEN;CLOSED;NORMAL status within the document. It’s just a lot of set up and I didn’t want to overlook something obvious that I could use before going to this extent.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jim Reed [mailto:jreed@swiftnews.com] <br><b>Sent:</b> Monday, June 27, 2011 11:54 AM<br><b>To:</b> Countryman, Edward; Norton, Mike; James.Brown@barclayswealth.com; cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Night Service Feature?<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>Do you have any scripting capabilities at all on your configuration? We use a setup in IPCC — we’re still old school here — that’s checks a document that has one of three statuses on it — Open; Closed; Normal. Normal pays attention to time of day and day of week in the script. Open or Closed are just what they say. They can dial a route point, get the current status and also change that status if they need to. A little more work than just pressing a single button but it works well. Just thought I’d pass that along.<br></span><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>-- <br>Jim Reed<br>970-384-9141 (Direct)<br>775-772-7666 (Cell)<br></span></b><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br><br><br>On 6/27/11 10:48 AM, "Countryman, Edward" <<a href="mailto:Edward.Countryman@provena.org">Edward.Countryman@provena.org</a>> wrote:</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'>au contraire! These two offices have flexible hours based on patient loads. They tend to close early on some days and stay late on others. Believe me I tried selling scheduled times it just doesn’t work for them. <br> <br>This is the first time I haven’t been able to reproduce (<i>in some fashion</i>) a PBX feature from a system I am replacing….. </span><span style='font-size:9.0pt;font-family:Wingdings'>L<br></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#1F497D'><br></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br></span><b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'> Norton, Mike [<a href="mailto:mikenorton@pwsd76.ab.ca]">mailto:mikenorton@pwsd76.ab.ca]</a> <br><b>Sent:</b> Monday, June 27, 2011 11:34 AM<br><b>To:</b> Countryman, Edward; <a href="mailto:James.Brown@barclayswealth.com">James.Brown@barclayswealth.com</a>; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br><b>Subject:</b> RE: Night Service Feature?<br></span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><br><span style='color:#1F497D'>The whole concept of a “night” button strikes me as an obsolete holdover from back in the day when key systems didn’t have clocks in them. I always implement special after-hours treatment using time-of-day partitions. No need for manual button-pressing, this isn’t the 80’s.</span> <span style='color:#1F497D'>It’s not as if a doctor’s office doesn’t know their business hours in advance.<br> </span></span><o:p></o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p></div></body></html>