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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt'>After several hours with Cisco TAC we found CSCsl63971 (case-sensitivity on proxy domain causes CUPC problems) and <u>were able to resolve the issue </u>so users can continue to use CUPC 7.1(1)<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (AM) <br><b>Sent:</b> Monday, June 27, 2011 3:46 PM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> CUPS 7.0(2) to 8.5(3) upgrade CUPC 7.1.1a client can no longer chat each other<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I upgraded CUPS from 7.0(2) to 8.5(3) and now CUPC 7.1(1a) clients can’t chat each other, they now get the following message.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Rose, Bob did not receive your message because it could not be delivered. (3:14 PM)<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Wireshark shows response back from CUPS server ip as 408 Request Timeout.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Only the server was upgraded, not the clients.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>