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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Have done that to no avail, TAC?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Timonium, MD 21093
<br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Wes Sisk [mailto:wsisk@cisco.com]
<br>
<b>Sent:</b> Wednesday, June 29, 2011 5:24 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">These lines pretty much say it all. verification of the downloaded file failed. Delete the CTL/ITL from the phone and try again.<br>
<a href="https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete">https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete</a><br>
<br>
Regards,<br>
Wes<br>
<br>
On 6/29/2011 5:03 PM, Matthew Loraditch wrote: <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1715: ERR 16:59:35.170584 SECD: EROR:verifyFile: sgn verify file failed </usr/ram/SEP00260BD749E9.cnf.xml>,
errclass 8, errcode 19 (signer not in CTL)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1716: ERR 16:59:35.171327 SECD: EROR:verifyFile: verify FAILED, </usr/ram/SEP00260BD749E9.cnf.xml></span><o:p></o:p></p>
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