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There is a common issue going on right now where server rebuilds,
name changes, ip changes, and rehoming phones to new clusters can
cause this behavior. Have you do any of those? Alternatively, are
you seeing an authorization or authentication failures in the phone
console logs (they are visible by browsing to phone or from phone
UI)?<br>
<br>
See:<br>
CSCto51228 SBD: OS CLI does not give enough warning about ITL
certificate regen<br>
CSCto51300 SBD: OS Web GUI does not give enough warning about ITL
certificate regen <br>
<br>
As another alternative, if you delete the CTL and ITL phone from the
phone (it will have at least an ITL with 8.x) then does it properly
receive configuration changes? If so, then your phones and server
are now out of sync for security. The recovery is to manually
delete all CTL,ITL files.<br>
<br>
Regards,<br>
Wes<br>
<br>
On 6/29/2011 4:26 PM, Matthew Loraditch wrote:
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<p class="MsoNormal">I am doing a new install and I cannot get
the phones to pull these, they pull their configs as the lines
work, can make and take calls, but they only show one active
CM (yes the CMG has all servers) and all the config URLS are
blank . This is 8.5.1SU1.<o:p></o:p></p>
<p class="MsoNormal">I am sure there is something I am missing
but I can’t figure it out. This is only happening so far on
794X phones. My CIPC gets everything fine.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size: 10pt; font-family:
"Arial","sans-serif";"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="color: black;">Matthew
Loraditch, CCVP, CCNA, CCDA</span></b><span style="color:
black;"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color: black;">Timonium, MD
21093 <br>
<a moz-do-not-send="true"
href="mailto:support@heliontechnologies.com"><span
style="color: black;">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a moz-do-not-send="true"
href="http://www.heliontechnologies.com/"><span
style="color: black;">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a moz-do-not-send="true"
href="mailto:support@heliontechnologies.com"><span
style="color: black;">support@heliontechnologies.com</span></a>
for fast assistance!</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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