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<p class="MsoNormal"><span style="color:#1F497D">Wes,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Yes this is a rehome (Manual Migration from BE5000 to a regular cluster). Albeit the old Cluster is at 7.1.3 so there wouldn’t be a previous ITL right?<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Here are some of the errors from the phone:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1509: ERR 16:59:31.572693 JVM: Startup Module Loader|cip.cfg.t:? - handleTftpRetry: Non-Recoverable TFTP error detected (retry updateCTL once)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1510: NOT 16:59:31.574275 JVM: Startup Module Loader|cip.cfg.t:? - DELETE ConfigFile:(ram/SEP00260BD749E9.cnf.xml)WAS SUCCESSFUL<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1511: ERR 16:59:31.579573 SECD: EROR:lookupCTL: UCM not in TL, NOT_FOUND<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1512: NOT 16:59:31.595766 SECD: loadTvsSrvrCfg: Not in EMCC mode.Loading the flash file :/flash0/sec/misc/tvs.conf<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1513: ERR 16:59:31.596807 SECD: EROR:loadTvsSrvrCfg: Failed to find (/flash0/sec/misc/tvs.conf) : error : No such file or directory<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1514: ERR 16:59:31.606514 SECD: EROR:lookupCTL: UCM not in TL, NOT_FOUND<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1515: WRN 16:59:31.614962 SECD: WARN:lookupSRST: SRST in list, no valid cert, look for some CA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1516: NOT 16:59:31.615673 SECD: lookupSRST: SRST, no CA present, try NONSECURE<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">And<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1709: NOT 16:59:35.163941 SECD: getTvsSrvrSock: TVS server info: IP : , tvsPort : -1, ipMode : -1, timeout : -1, dscpValue : 0, srvrRetries : 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1710: ERR 16:59:35.164612 SECD: EROR:getTvsSrvrSock: No more tvs servers available<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1711: NOT 16:59:35.165427 SECD: sendErrRespToClient: Sending the failed response to all TVS client and cleaning up<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1712: NOT 16:59:35.167244 SECD: tvsReqQueryCertificate: Received the response from TVS proxy, status: 1<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1713: NOT 16:59:35.167906 SECD: tvsReqQueryCertificate: The cert len received is 0<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1714: NOT 16:59:35.169642 SECD: Failed validation using TVS, 0============><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1715: ERR 16:59:35.170584 SECD: EROR:verifyFile: sgn verify file failed </usr/ram/SEP00260BD749E9.cnf.xml>, errclass 8, errcode 19 (signer not in CTL)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext">1716: ERR 16:59:35.171327 SECD: EROR:verifyFile: verify FAILED, </usr/ram/SEP00260BD749E9.cnf.xml><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Courier New";color:windowtext"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>Matthew Loraditch, CCVP, CCNA, CCDA</b><br>
1965 Greenspring Drive<o:p></o:p></p>
<p class="MsoNormal">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!<span style="color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"> Wes Sisk [mailto:wsisk@cisco.com]
<br>
<b>Sent:</b> Wednesday, June 29, 2011 4:55 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">There is a common issue going on right now where server rebuilds, name changes, ip changes, and rehoming phones to new clusters can cause this behavior. Have you do any of those? Alternatively, are you seeing an authorization or authentication
failures in the phone console logs (they are visible by browsing to phone or from phone UI)?<br>
<br>
See:<br>
CSCto51228 SBD: OS CLI does not give enough warning about ITL certificate regen<br>
CSCto51300 SBD: OS Web GUI does not give enough warning about ITL certificate regen
<br>
<br>
As another alternative, if you delete the CTL and ITL phone from the phone (it will have at least an ITL with 8.x) then does it properly receive configuration changes? If so, then your phones and server are now out of sync for security. The recovery is to
manually delete all CTL,ITL files.<br>
<br>
Regards,<br>
Wes<br>
<br>
On 6/29/2011 4:26 PM, Matthew Loraditch wrote: <o:p></o:p></p>
<p class="MsoNormal">I am doing a new install and I cannot get the phones to pull these, they pull their configs as the lines work, can make and take calls, but they only show one active CM (yes the CMG has all servers) and all the config URLS are blank . This
is 8.5.1SU1.<o:p></o:p></p>
<p class="MsoNormal">I am sure there is something I am missing but I can’t figure it out. This is only happening so far on 794X phones. My CIPC gets everything fine.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal"><b>Matthew Loraditch, CCVP, CCNA, CCDA</b><br>
1965 Greenspring Drive<o:p></o:p></p>
<p class="MsoNormal">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<pre><o:p> </o:p></pre>
<pre><o:p> </o:p></pre>
<pre>_______________________________________________<o:p></o:p></pre>
<pre>cisco-voip mailing list<o:p></o:p></pre>
<pre><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></pre>
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