<html><body bgcolor="#FFFFFF"><div>Let us know how that goes...<br><br>Sent from my iPhone</div><div><br>On Jun 30, 2011, at 9:09 AM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Well I have done what Lelio suggested, I have rebooted the cluster. I noticed from the phone logs and in security settings that the certs they are getting say
the hostname so I changed the CCMs from IP back to hostname. Still no dice…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Time to open a TAC case!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Timonium, MD 21093
<br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a> [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Wednesday, June 29, 2011 9:57 PM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Will give it a whirl in the am<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><br>
1965 Greenspring Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Timonium, MD 21093
<br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lelio Fulgenzi [mailto:lelio@uoguelph.ca]
<br>
<b>Sent:</b> Wednesday, June 29, 2011 9:43 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> <a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>; <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Try the service parameter I mentioned. <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you do a search on the archives, Wes posted a link to the doc bug. <br>
<br>
Sent from my iPhone<o:p></o:p></p>
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On Jun 29, 2011, at 9:31 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com"><a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">7942s and 7945s so far, in re someone else’s email have restarted tftp etc already.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><br>
1965 Greenspring Drive</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Timonium, MD 21093
<br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span><o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Lelio Fulgenzi
<a href="mailto:[mailto:lelio@uoguelph.ca]">[mailto:lelio@uoguelph.ca]</a> <br>
<b>Sent:</b> Wednesday, June 29, 2011 7:50 PM<br>
<b>To:</b> Matthew Loraditch<br>
<b>Cc:</b> <a href="mailto:wsisk@cisco.com"><a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a></a>; <a href="mailto:cisco-voip@puck.nether.net">
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b>Subject:</b> Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Are these 7941/61? I had a problem where I had to change the service provisioning service parameter to external to make this work. <br>
<br>
Sent from my iPhone<o:p></o:p></p>
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On Jun 29, 2011, at 6:23 PM, Matthew Loraditch <<a href="mailto:MLoraditch@heliontechnologies.com"><a href="mailto:MLoraditch@heliontechnologies.com">MLoraditch@heliontechnologies.com</a></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Arial","sans-serif";color:black">Googled and found that and it’s not working….<br>
<br>
<br>
<br>
<br>
<br>
<br>
Matthew Loraditch, CCVP, CCNA, CCDA<br>
1965 Greenspring Drive<br>
<br>
Timonium, MD 21093<br>
<br>
<a href="mailto:support@heliontechnologies.com"><a href="mailto:support@heliontechnologies.com">support@heliontechnologies.com</a></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com"><a href="http://www.heliontechnologies.com">www.heliontechnologies.com</a></a><br>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><a href="mailto:support@heliontechnologies.com">support@heliontechnologies.com</a></a><br>
for fast assistance!<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
From: Wes Sisk<br>
<a href="mailto:[mailto:wsisk@cisco.com]">[mailto:wsisk@cisco.com]</a> <br>
Sent: Wednesday, June 29, 2011 5:24 PM<br>
To: Matthew Loraditch<br>
Cc: <a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc<br>
<br>
<br>
<br>
<br>
<br>
These lines pretty much say it all. verification of the downloaded file failed. Delete the CTL/ITL from the phone and try again.<br>
<a href="https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete"><a href="https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete">https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete</a></a><br>
<br>
Regards,<br>
Wes<br>
<br>
On 6/29/2011 5:03 PM, Matthew Loraditch wrote: <br>
<br>
1715: ERR 16:59:35.170584 SECD: EROR:verifyFile: sgn verify file failed </usr/ram/SEP00260BD749E9.cnf.xml>, errclass 8, errcode 19 (signer<br>
not in CTL)<br>
<br>
1716: ERR 16:59:35.171327 SECD: EROR:verifyFile: verify FAILED, </usr/ram/SEP00260BD749E9.cnf.xml><br>
<br>
Sent from my Android phone using TouchDown (<a href="http://www.nitrodesk.com"><a href="http://www.nitrodesk.com">www.nitrodesk.com</a></a>)</span>
<o:p></o:p></p>
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