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<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;font-family:Arial;color:navy">This seems a new bug in version uccx 8.5, I have already configured but do not worked.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;font-family:Arial;color:navy">Thanks.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">De:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> Cristobal Priego [mailto:cristobalpriego@gmail.com]
<br>
<b><span style="font-weight:bold">Enviado el:</span></b> Lunes, 04 de Julio de 2011 10:06 a.m.<br>
<b><span style="font-weight:bold">Para:</span></b> Santiago Figueroa<br>
<b><span style="font-weight:bold">CC:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style="font-weight:bold">Asunto:</span></b> Re: [cisco-voip] Monitoring silent</span></font><o:p></o:p></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Tienes recording sessions habilitado?<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">En desktop administrator tienes que hanilitar silent monitoring<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Revisa que la nic soporte 802q<o:p></o:p></span></font></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:
12.0pt">Y que el postinstall.exe tenga la NiC correcta. Lo tienes que revisar en agente y sup<br>
<br>
Enviado desde mi iPhone<o:p></o:p></span></font></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><br>
El Jul 3, <st1:metricconverter ProductID="2011, a" w:st="on">2011, a</st1:metricconverter> las 20:46, Santiago Figueroa <<a href="mailto:sfigueroa@mnet.com.mx">sfigueroa@mnet.com.mx</a>> escribió:<o:p></o:p></span></font></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;
font-family:Arial;color:navy">Hello I have a problem with uccx 8.5 the supervisor do not can
to do monitoring silent from all agents, I get message error the supervisor do not initiliati desktop monitoring.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;
font-family:Arial;color:navy"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;
font-family:Arial;color:navy"><u1:p> </u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;
font-family:Arial;color:navy">Thanks.<u1:p></u1:p></span></font><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><font size="2" color="navy" face="Arial"><span lang="EN-US" style="font-size:10.0pt;
font-family:Arial;color:navy"><u1:p> </u1:p></span></font><o:p></o:p></p>
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font-family:Arial;color:navy"><u1:p> </u1:p></span></font><o:p></o:p></p>
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