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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>In Unity 7.0 when someone left a voicemail the email notification sent would list all unread messages… in this case there would be two listed in the email….if someone else left another message the email notification message count would list all 3.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'> <o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#333333'>After upgrading to Unity Connection 8.5 the default message count behavior is to send a email after each message however it does not list the additional voice mails that have not been listened to , this is a behavior change and customer asked if it could be changed back to the method Unity 7.0 used.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>