<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>you might also want to check out the browser agent. we were considering it, but until it supports recording we have delayed.<br><br>http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/cad_enterprise/cadenterprise7_1/user/guide/cbe71ug.pdf<br><br>i'm not sure if you require premium or not.<br><span><br><span name="x"></span>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>Cooking with unix is easy. You just sed it and forget it. <br> - LFJ (with apologies to Mr. Popeil)<br><span name="x"></span><br></span><br><hr id="zwchr"><b>From: </b>"Erick A. Wellnitz" <erick.wellnitz@kattenlaw.com><br><b>To: </b>"Bill Riley" <bill@hitechconnection.net><br><b>Cc: </b>cisco-voip@puck.nether.net<br><b>Sent: </b>Friday, July 8, 2011 2:19:15 PM<br><b>Subject: </b>Re: [cisco-voip] Ccx and CAD<br><br>Thanks. We can work with it but I had to be sure.<br><br>On Jul 8, 2011, at 1:05 PM, "Bill Riley" <bill@hitechconnection.net> wrote:<br><br>> Yes. It is IPPA only.<br>> <br>> <br>> <br>> <br>> -----Original Message-----<br>> From: cisco-voip-bounces@puck.nether.net<br>> [mailto:cisco-voip-bounces@puck.nether.net] On Behalf Of Wellnitz, Erick A.<br>> Sent: Friday, July 08, 2011 12:40 PM<br>> To: cisco-voip@puck.nether.net<br>> Subject: [cisco-voip] Ccx and CAD<br>> <br>> On p.24 of the CCX 8.0 srnd it states CAD is unavailable in the standard<br>> version. Is this factual? Has anyone tried?<br>> <br>> ===========================================================<br>> CIRCULAR 230 DISCLOSURE: Pursuant to Regulations Governing Practice Before<br>> the Internal Revenue Service, any tax advice contained herein is not<br>> intended or written to be used and cannot be used by a taxpayer for the<br>> purpose of avoiding tax penalties that may be imposed on the taxpayer.<br>> ===========================================================<br>> CONFIDENTIALITY NOTICE:<br>> This electronic mail message and any attached files contain information<br>> intended for the exclusive use of the individual or entity to whom it is<br>> addressed and may contain information that is proprietary, privileged,<br>> confidential and/or exempt from disclosure under applicable law. If you are<br>> not the intended recipient, you are hereby notified that any viewing,<br>> copying, disclosure or distribution of this information may be subject to<br>> legal restriction or sanction. Please notify the sender, by electronic mail<br>> or telephone, of any unintended recipients and delete the original message<br>> without making any copies.<br>> ===========================================================<br>> NOTIFICATION: Katten Muchin Rosenman LLP is an Illinois limited liability<br>> partnership that has elected to be governed by the Illinois Uniform<br>> Partnership Act (1997).<br>> ===========================================================<br>> <br>> _______________________________________________<br>> cisco-voip mailing list<br>> cisco-voip@puck.nether.net<br>> https://puck.nether.net/mailman/listinfo/cisco-voip<br>> <br><br>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></div></body></html>