During this period are you seeing "media disconnected" via IPconfig or just loosing layer 3? Do they maintain their IP address? I'm assuming they can not ping the default gateway.... have you tried moving some of the PCs to just a switch port and see if the problem only occurs on PC connected to phones?<div>
<br><div><br><br><div class="gmail_quote">On Tue, Jul 12, 2011 at 1:11 PM, Andy Infante <span dir="ltr"><<a href="mailto:AInfante@aprecovery.com">AInfante@aprecovery.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple">
<span style="font-family:Arial, Helvetica, sans-serif;font-size:small;color:black">It appears to be.<br>
<br>
</span><div><div></div><div class="h5"><br>
<br>
-----Original Message----- <br>
<b>From:</b> Matt Slaga (AM) [<a href="mailto:matt.slaga@dimensiondata.com" target="_blank">matt.slaga@dimensiondata.com</a>]<br>
<b>Received:</b> Tuesday, 12 Jul 2011, 11:16am<br>
<b>To:</b> Matt Slaga (AM) [<a href="mailto:Matt.Slaga@us.didata.com" target="_blank">Matt.Slaga@us.didata.com</a>]; Haas, Neal [<a href="mailto:nhaas@co.fresno.ca.us" target="_blank">nhaas@co.fresno.ca.us</a>]; Andy Infante [AInfante@APRecovery.Com]; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a> [<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>]<br>
<b>Subject:</b> RE: network connectivity issues<br>
<br>
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<div>
<p class="MsoNormal"><span style="color:#1F497D">My issue was not with all connected devices at the same time, but pockets of devices that were affected. From your last comment, I assume this is all devices at the same time?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Matt Slaga (AM)<br>
<b>Sent:</b> Tuesday, July 12, 2011 11:07 AM<br>
<b>To:</b> Haas, Neal; 'Andy Infante'; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] network connectivity issues<u></u><u></u></span></p>
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</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span style="color:#1F497D">I have seen this exact issue in the past with 7912s and it turned out to be a firmware issue. I have not seen it with 7940s, but could be along the same lines.
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Haas, Neal<br>
<b>Sent:</b> Tuesday, July 12, 2011 10:17 AM<br>
<b>To:</b> 'Andy Infante'; <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] network connectivity issues<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Does the network icon show up and say that it lost connection, or do the users say they can’t surf the web?<u></u><u></u></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
<div>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:"Cambria","serif";color:#1F497D">Neal Haas<u></u><u></u></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><u></u> <u></u></span></p>
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<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:10.0pt">From:</span></b><span style="font-size:10.0pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Andy Infante<br>
<b>Sent:</b> Tuesday, July 12, 2011 5:42 AM<br>
<b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] network connectivity issues<u></u><u></u></span></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><span>Almost every day, sometimes near the same time, the computers plugged into the phone’s pc ports (both 7940 and 7912 phones) lose network connectivity while the phones still stay connected and
working (calls stay active). There are no logs on the 3650 phone POE switch indicating any issues. Since the switch doesn’t indicate any problem, and the issue doesn’t always happen at the same time (could be 3pm or 12 pm for example), it’s extremely difficult
to troubleshoot and narrow down the problem. Does anyone have any suggestions on how to figure out what is causing this issue? It has only recently started happening, in the last month or so.<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Thanks,<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span>Andy<u></u><u></u></span></p>
<p class="MsoNormal"><span><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><u></u> <u></u></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"">
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<span style="color:white">itevomcid</span> <u></u><u></u></span></p>
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