Windows 7 is not officially supported<div><br></div><div><h2 class="p_H_Head1" style="font-size: 14px; color: rgb(51, 102, 102); text-decoration: none; font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant: normal; margin-bottom: 7px; margin-left: -0.1in; margin-right: 0em; margin-top: 14px; text-align: left; text-indent: 0em; text-transform: none; ">
System Requirements for Cisco Unified Communications Manager Attendant Console</h2><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145036"></a></span><p class="pB1_Body1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 6px; margin-left: 0em; margin-right: 0em; margin-top: 1px; text-align: left; text-decoration: none; text-indent: 0em; text-transform: none; ">
See the following sections for PC requirements and Cisco Unified IP Phone requirements for using the attendant console:</p><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145040"></a></span><p class="pBu1_Bullet1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 7px; margin-left: 0.25in; margin-right: 0em; margin-top: 0px; text-align: left; text-decoration: none; text-indent: -0.25in; text-transform: none; ">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" width="19" height="2" border="0" style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; "><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsccmac.html#wp1145011" style="color: rgb(0, 51, 153); ">Attendant PC Requirement</a></p>
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145043"></a></span><p class="pBu1_Bullet1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 7px; margin-left: 0.25in; margin-right: 0em; margin-top: 0px; text-align: left; text-decoration: none; text-indent: -0.25in; text-transform: none; ">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" width="19" height="2" border="0" style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; "><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsccmac.html#wp1295907" style="color: rgb(0, 51, 153); ">Cisco Unified IP Phone and Voice-Messaging Requirements for Use with the Attendant Console</a></p>
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="Attendant_PC_Requirement"></a></span><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145011"></a></span><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wpxref97318"></a></span><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wpmkr1311110"></a></span><h3 class="p_H_Head2" style="font-size: 13px; color: rgb(51, 102, 102); text-decoration: none; font-weight: bold; font-family: Arial, Helvetica, sans-serif; font-style: normal; font-variant: normal; margin-bottom: 7px; margin-left: -0.1in; margin-right: 0em; margin-top: 14px; text-align: left; text-indent: 0em; text-transform: none; ">
Attendant PC Requirement</h3><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145012"></a></span><p class="pB1_Body1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 6px; margin-left: 0em; margin-right: 0em; margin-top: 1px; text-align: left; text-decoration: none; text-indent: 0em; text-transform: none; ">
The following list provides PC requirements for the attendant console:</p><span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145013"></a></span><p class="pBu1_Bullet1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 7px; margin-left: 0.25in; margin-right: 0em; margin-top: 0px; text-align: left; text-decoration: none; text-indent: -0.25in; text-transform: none; ">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" width="19" height="2" border="0" style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; ">Operating system—Windows 2000 and Windows XP</p>
<span class="Apple-style-span" style="font-family: Arial, Helvetica, sans-serif; font-size: 13px; "><a name="wp1145014"></a></span><p class="pBu1_Bullet1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 7px; margin-left: 0.25in; margin-right: 0em; margin-top: 0px; text-align: left; text-decoration: none; text-indent: -0.25in; text-transform: none; ">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" width="19" height="2" border="0" style="border-top-width: 0px; border-right-width: 0px; border-bottom-width: 0px; border-left-width: 0px; border-style: initial; border-color: initial; ">Network connectivity to the Cisco Unified Communications Manager</p>
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<a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsccmac.html#wp1295761">http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_0_1/ccmfeat/fsccmac.html#wp1295761</a></p><p class="pBu1_Bullet1" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; margin-bottom: 7px; margin-left: 0.25in; margin-right: 0em; margin-top: 0px; text-align: left; text-decoration: none; text-indent: -0.25in; text-transform: none; ">
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<br></p><br><div class="gmail_quote">On Thu, Jul 14, 2011 at 12:30 PM, Fred Hunt <span dir="ltr"><<a href="mailto:fhunt@cogdell.com">fhunt@cogdell.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div lang="EN-US" link="blue" vlink="purple"><div><p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:11.0pt;color:black">We are running the same AC version here on Windows 7 and we have found that users need to have modify permissions on C:\Program Files\Cisco\Unified Communications Manager Attendant Console.<span> </span>It’s been awhile since that came up, but I believe that is needed for the LDAP directory to work right.<span> </span>Additionally, we don’t use the Windows Firewall, so that’s always been off.<u></u><u></u></span></font></p>
<p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:11.0pt;color:black"><br>Fred<u></u><u></u></span></font></p><p class="MsoNormal"><font size="2" color="black" face="Verdana"><span style="font-size:11.0pt;color:black"><u></u> <u></u></span></font></p>
<div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt"> Corder, Rebecca J [mailto:<a href="mailto:rjcorder@bechtel.com" target="_blank">rjcorder@bechtel.com</a>] <br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, July 13, 2011 4:13 PM<br><b><span style="font-weight:bold">To:</span></b> Scott Voll</span></font></p><div class="im"><font size="2" face="Tahoma"><br><b><span style="font-weight:bold">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [cisco-voip] Cisco Attendant Console<u></u><u></u></font></div><p></p></div></div><div class="im"><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><u></u> <u></u></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;color:#1F497D">We ran it as administrator as well also. <u></u><u></u></span></font></p><p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></font></p>
<p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;color:#1F497D">Any firewall settings that need to be set?<u></u><u></u></span></font></p><p class="MsoNormal"><font size="2" color="#1f497d" face="Calibri"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></font></p>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt"> Scott Voll [mailto:<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>] <br>
<b><span style="font-weight:bold">Sent:</span></b> Wednesday, July 13, 2011 4:45 PM<br><b><span style="font-weight:bold">To:</span></b> Corder, Rebecca J<br><b><span style="font-weight:bold">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight:bold">Subject:</span></b> Re: [cisco-voip] Cisco Attendant Console<u></u><u></u></span></font></p></div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><u></u> <u></u></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">run as administrator?<u></u><u></u></span></font></p><div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"><u></u> <u></u></span></font></p>
</div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Scott<u></u><u></u></span></font></p><div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">On Wed, Jul 13, 2011 at 1:04 PM, Corder, Rebecca J <<a href="mailto:rjcorder@bechtel.com" target="_blank">rjcorder@bechtel.com</a>> wrote:<u></u><u></u></span></font></p>
<div><div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">We are using Cisco Attendant Console version 7.1.0 (AC (7.1.0_c) and server version 7.1(5_a). We installed this on a Windows 7 machine and it now appears to not be working. It was working before on the same persons machine using XP. No other config changes were made just the persons OS was upgraded.<u></u><u></u></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <u></u><u></u></span></font></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">We also ran it in compatibility mode just in case.<u></u><u></u></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <u></u><u></u></span></font></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <u></u><u></u></span></font></p>
<p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt">Any ideas?<u></u><u></u></span></font></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <u></u><u></u></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;font-weight:bold">Rebecca Corder</span></font></b><u></u><u></u></p><p class="MsoNormal"><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;font-weight:bold">Telecommunications Team Lead</span></font></b><u></u><u></u></p>
<p class="MsoNormal"><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;font-weight:bold">Bechtel Corporation</span></font></b><u></u><u></u></p><p class="MsoNormal"><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;font-weight:bold">5275 Westview Drive</span></font></b><u></u><u></u></p>
<p class="MsoNormal"><b><font size="2" face="Times New Roman"><span style="font-size:10.0pt;font-weight:bold">Frederick, MD 21703</span></font></b><u></u><u></u></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <u></u><u></u></span></font></p>
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