<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:10pt"><P>Hi </P>
<P>my customer uses tcl script on the router. but he complains about one thing </P>
<P>on the ivr welcoem message it is announced that press '0' for the operator.but when calling person press '0' it does not go to the operator.</P>
<P> </P>
<P>but if you press '*' then the call goes to the operator.</P>
<P> </P>
<P>on the script I couldnt find any parameter for call direct to the operator.</P>
<P> </P>
<P>is that a parameter in the callmanager? it is h323 router with ccm 6.1</P>
<P> </P>
<P>thanks</P>
<P> </P></div></body></html>