<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman,new york,times,serif;font-size:12pt"><div><p>Hi all. </p><p style="min-height: 8pt; height: 8pt; padding: 0px;"> </p><p>I
am using CUCM 8. I have 2 ip phones , 7962 and 6921. I wanted a DND
softkey while my phone is in on hook position. I configured the template
and assigned it to both 7962 and 6921 phone. Strange thing is, 7962 is
showing the new dnd button, but 6921 doesnt take any effect. I tried
changing dnd to other options but none are showing up in 6921.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;"> </p><p style="min-height: 8pt; height: 8pt; padding: 0px;">Pls guide me<br></p></div>
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