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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Dear all;<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have CUCM Version 8.5 and after we integrated with active directory by LDAP all the users can't logon on extension mobility or their page on CM and if you tried to delete the user and add it again then it works “after disabling LDAP sync of course”; I did not use LDAP authentication when we synced.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The strange thing is that I deleted and disabled LDAP sync and inactive users are now okay…but the problem is that the user cannot login using PIN or Password…even resetting them don’t solve the problem…I have to delete the user at all and add it again.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Regards,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Ahmed Elnagar </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<o:p></o:p></b></span></p><p class=MsoNormal><span style='color:#1F497D'><img width=209 height=42 id="Picture_x0020_1" src="cid:image001.jpg@01CC4C60.E78AB3A0" alt="Description: Description: MS Green"></span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>