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<p class="MsoNormal">I’m in need of a sample UCCX script for maximum wait-time. So if someone has been in the queue for more than 10 minutes, I would to route it to a different queue. Any responses will be appreciated.
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<p class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="mso-fareast-language:EN-ZA">Louis Koekemoer</span></b><span style="mso-fareast-language:EN-ZA"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Senior Cisco IPT Systems Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Converged Communications<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Dimension Data (South Africa)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Tel: +27 (11) 575 6560<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Fax: +27 (11) 576 6560<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Cell: +27 (71) 680 8790<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-ZA">Email: <a href="mailto:Louis.Koekemoer@dimensiondata.com">
<span style="color:blue">Louis.Koekemoer@dimensiondata.com</span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:red;mso-fareast-language:EN-ZA">Planned Travel –
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="color:#1F497D;mso-fareast-language:EN-ZA">For further information about Dimension Data, please go to
<a href="http://www.dimensiondata.com/" title="http://www.dimensiondata.com/"><span style="color:blue">www.dimensiondata.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.0pt;font-family:Webdings;color:#00B050;mso-fareast-language:EN-ZA">P
</span><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#00B050;mso-fareast-language:EN-ZA">Before printing this email please think about the environment</span></b><b><span lang="EN-US" style="font-size:10.0pt;color:#00B050;mso-fareast-language:EN-ZA"> </span></b><span lang="EN-US" style="font-size:10.0pt;color:#00B050;mso-fareast-language:EN-ZA">
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