<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Make sure your DHCP option 150 is pointing to a TFTP server that gives the phone a default load it can use (term75.default.loads, term71.default.loads, term70.default.loads, term65.default.loads, or term45.default.loads depending on model). This is covered in the admin guide for the phone.<div><br></div><div><blockquote type="cite"><span class="content"><p class="pB1_Body1"> Before you perform a factory reset, ensure that the following conditions are met:
</p>
<a name="wp1100455"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" border="0" height="2" width="19">The phone must be on a DHCP-enabled network.
</p>
<a name="wp1100456"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" border="0" height="2" width="19">A valid TFTP server must be set in DHCP option 150 or option 66 on the DHCP server.
</p>
<a name="wp1100457"></a><p class="pBu1_Bullet1">
•<img src="http://www.cisco.com/en/US/i/templates/blank.gif" alt="" border="0" height="2" width="19">The
default load file for your phone model and the files specified in that
file should be available on the TFTP server that is specified by the
DHCP packet.</p></span></blockquote><div><br class="webkit-block-placeholder"></div><div><a href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975G_7971g-ge_7970g_7965g_7945g/8_6/english/admin_guide/7970trb.html#wp1095587">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7975G_7971g-ge_7970g_7965g_7945g/8_6/english/admin_guide/7970trb.html#wp1095587</a></div><div><br></div><div>
<div style="font-family: Helvetica; ">-Ryan</div>
</div>
<br><div><div>On Aug 4, 2011, at 8:59 AM, Adewale2 wrote:</div><br class="Apple-interchange-newline"><table cellspacing="0" cellpadding="0" border="0"><tbody><tr><td valign="top" style="font: inherit;">Hello ,<div> I am having problem with Cisco IP Phones i used factory reset ( 123456789*0#) for; It is just showing Upgrading and Cisco Logo.</div><div>Could anyone advice on what to do please</div><div><br></div><div>Thanks in Advance</div><div>Addy <br><br><br></div></td></tr></tbody></table>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></div><br></div></body></html>