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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Customer added new DNIS for DR site, TNT is in production receiving 30,000 calls a day. After adding 30 new DNIS, the telco says that the *8 is not being received. Can see the *8 in the VG but telco only received 8 plus an 11 digit number. Any quick tips on how to get the * from being dropped?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'>Thanks<b>,<o:p></o:p></b></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'><o:p> </o:p></span></b></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#404040'>Robert Knapp<o:p></o:p></span></b></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#595959'>Unified Communications Engineer<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#595959'>605 Hwy. 169 N., Suite. 900<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#595959'>Minneapolis, MN 55441<o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#595959'>T: 763.971.2324 (Single Number Reach!)</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#595959'><a href="mailto:robert.knapp@spanlink.com%7C"><span style='color:blue'>robert.knapp@spanlink.com</span><span style='font-size:11.0pt;color:blue'>|</span></a> <a href="http://www.spanlink.com/" title="http://www.spanlink.com/"><span style='color:#595959'>www.spanlink.com</span></a></span><o:p></o:p></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#990000'>Spanlink Communications</span></b><o:p></o:p></p><p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><i><span style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#990000'>We make it work.<o:p></o:p></span></i></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>