<html><body><div style="color:#000; background-color:#fff; font-family:times new roman, new york, times, serif;font-size:12pt"><div><span>what type of console cable are you using?</span></div><div><span><br></span></div><div><span>if it's USB-Serial, you need to have the right drivers installed and the correct COM port selected or you'll get nothing.</span></div><div><br></div><div style="font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "><div style="font-size: 12pt; font-family: 'times new roman', 'new york', times, serif; "><font size="2" face="Arial"><hr size="1"><b><span style="font-weight:bold;">From:</span></b> "Buchanan, James" <jbuchanan@presidio.com><br><b><span style="font-weight: bold;">To:</span></b> Sam <salman.shaikh22@gmail.com>; "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br><b><span style="font-weight: bold;">Sent:</span></b> Thursday, August 11, 2011 6:18 PM<br><b><span
style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] Console Port connected but screen blank<br></font><br><meta http-equiv="x-dns-prefetch-control" content="off"><div id="yiv1639925370"><style><!--
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--></style><div class="yiv1639925370WordSection1"><div class="yiv1639925370MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: sans-serif; ">I saw someone connect to an Aux port instead of Console recently and get that result.</span></div><div class="yiv1639925370MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: sans-serif; "> </span></div><div class="yiv1639925370MsoNormal"><b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; ">James Buchanan</span></b><span style="font-size: 7.5pt; color: rgb(127, 127, 127); font-family: sans-serif; ">|</span><b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "> UC Technology Manager </span></b><span style="font-size: 7.5pt; color: rgb(127, 127, 127); font-family: sans-serif; ">|</span><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "> <b>Presidio South </b></span><span style="font-size:
7.5pt; color: rgb(127, 127, 127); font-family: sans-serif; ">|</span><b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "> Presidio Networked Solutions </span></b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "></span></div><div class="yiv1639925370MsoNormal"><b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; ">12 Cadillac Dr Ste 130 Brentwood, TN 37027 </span></b><span style="font-size: 7.5pt; color: rgb(127, 127, 127); font-family: sans-serif; ">|</span><b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "> </span></b><b><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: sans-serif; "><a rel="nofollow" ymailto="mailto:jbuchanan@presidio.com" target="_blank" href="mailto:jbuchanan@presidio.com"><span style="font-size: 7.5pt; color: blue; font-family: sans-serif; ">jbuchanan@presidio.com</span></a></span></b><b><span style="font-size: 7.5pt;
color: rgb(84, 141, 212); font-family: sans-serif; "></span></b></div><div class="yiv1639925370MsoNormal"><b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; ">D: 615-866-5729</span></b><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "> </span><span style="font-size: 7.5pt; color: rgb(127, 127, 127); font-family: sans-serif; ">|</span><span style="font-size: 7.5pt; color: gray; font-family: sans-serif; "> <b>F:615-866-5781</b> </span><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: sans-serif; "><a rel="nofollow" target="_blank" href="http://www.presidio.com/" title="blocked::http://www.presidio.com/"><b><span style="font-size: 7.5pt; color: blue; font-family: sans-serif; ">www.presidio.com</span></b></a></span></div><div class="yiv1639925370MsoNormal"><span style="font-size: 11pt; color: rgb(31, 73, 125); font-family: sans-serif; "> </span></div><div
class="yiv1639925370MsoNormal"><b><span style="font-size: 10pt; font-family: sans-serif; ">From:</span></b><span style="font-size: 10pt; font-family: sans-serif; "> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Sam<br><b>Sent:</b> Thursday, August 11, 2011 5:44 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> [cisco-voip] Console Port connected but screen blank</span></div><div class="yiv1639925370MsoNormal"> </div><div class="yiv1639925370MsoNormal" style="margin-bottom:12.0pt;"><span style="font-family: sans-serif; ">yesterday i worked on 2921, 2960sw, VG224GW, they all was working now today trying to connect thru console port on router, switch, none of them working does any one experience this issue it happened to me first time after connect to console port CRT is blank, tried putty blank any idea suggestions pls?</span></div></div></div><meta http-equiv="x-dns-prefetch-control"
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