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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Just remember that you have to plug it in the same USB port you used last time…this is static binding between this USB port and the COM port referred to in CRT.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Regards,<o:p></o:p></span></b></p><p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>Ahmed Elnagar </span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:gray'>|<b> Unified Communication Team Leader </b>| <b>CCIE #24697, Voice<o:p></o:p></b></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><img width=209 height=42 id="Picture_x0020_1" src="cid:image001.jpg@01CC5943.8A3BAF70" alt="Description: Description: MS Green"></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Sam<br><b>Sent:</b> Friday, August 12, 2011 7:34 PM<br><b>To:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Console Port connected but screen blank<o:p></o:p></span></p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Verdana","sans-serif"'>yesterday I send my reply but by mistake I just reply to James, but Thanks Guys for all your suggestions, and I did all work around that you guys suggested earlier, however it's working now and the solution was uninstall usb drivers and reinstall worked and I was using USB to Serial  - RS 232 and Cisco Console Port - DB9 - RJ45<br>it was my laptop USB port issue,<br>once again thanks for your help.<br>Sam</span><br><br><o:p></o:p></p><div><p class=MsoNormal>On Thu, Aug 11, 2011 at 6:26 PM, Sam <<a href="mailto:salman.shaikh22@gmail.com">salman.shaikh22@gmail.com</a>> wrote:<o:p></o:p></p><p class=MsoNormal><span style='font-family:"Verdana","sans-serif"'>thanks for reply, well its working now and resolution was uninstall usb drivers and reinstall worked but still don't know why usb drivers was failed even i am using win7 and my flash usb worked perfectly ....<br>Thanks</span><o:p></o:p></p><div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Thu, Aug 11, 2011 at 6:18 PM, Buchanan, James <<a href="mailto:jbuchanan@presidio.com" target="_blank">jbuchanan@presidio.com</a>> wrote:<o:p></o:p></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'>I saw someone connect to an Aux port instead of Console recently and get that result.</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:7.5pt;color:gray'>James Buchanan</span></b><span style='font-size:7.5pt;color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;color:gray'> UC Technology Manager </span></b><span style='font-size:7.5pt;color:#7F7F7F'>|</span><span style='font-size:7.5pt;color:gray'> <b>Presidio South </b></span><span style='font-size:7.5pt;color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;color:gray'> Presidio Networked Solutions </span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:7.5pt;color:gray'>12 Cadillac Dr Ste 130 Brentwood, TN 37027 </span></b><span style='font-size:7.5pt;color:#7F7F7F'>|</span><b><span style='font-size:7.5pt;color:gray'> </span></b><b><span style='font-size:11.0pt;color:#1F497D'><a href="mailto:jbuchanan@presidio.com" target="_blank"><span style='font-size:7.5pt'>jbuchanan@presidio.com</span></a></span></b><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:7.5pt;color:gray'>D: <a href="tel:615-866-5729" target="_blank">615-866-5729</a></span></b><span style='font-size:7.5pt;color:gray'> </span><span style='font-size:7.5pt;color:#7F7F7F'>|</span><span style='font-size:7.5pt;color:gray'> <b>F:<a href="tel:615-866-5781" target="_blank">615-866-5781</a></b>  </span><span style='font-size:11.0pt;color:#1F497D'><a href="http://www.presidio.com/" target="_blank" title="blocked::http://www.presidio.com/"><b><span style='font-size:7.5pt'>www.presidio.com</span></b></a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Sam<br><b>Sent:</b> Thursday, August 11, 2011 5:44 PM<br><b>To:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> [cisco-voip] Console Port connected but screen blank</span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'>yesterday i worked on 2921, 2960sw, VG224GW, they all was working now today trying to connect thru console port on router, switch, none of them working does any one experience this issue it happened to me first time after connect to console port CRT is blank, tried putty blank any idea suggestions pls?<o:p></o:p></p></div></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal><o:p> </o:p></p></div></body></html>