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<p class="MsoNormal"><span style="color:#1F497D">Hi all;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">First time posting, but I just ran into a snag I can’t resolve via google searches alone….<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I am set to upgrade a UCCX 7.0(1) server to UCCX 7.0(2) and am doing the prep work. I am remote, but someone locally inserted the 7.0(2) upgrade DVD into the physical CD drive on the server. I am unable to access
the drive and its contents. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I tried using RDP and VNC and both show nothing in the drive. I always receive the “Please insert a disk into drive E:” error.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I checked to make sure no one else was logged into the server.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Disconnected from the RDP session, logged in via VNC and verified I was the only one.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Checked and ensured the local security policy for “Restrict CD-ROM access to locally logged-on user only” is set to disable.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Any other ideas???<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#333399">Lukasz Koziol</span></b><span style="font-size:9.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"> Voice/Network Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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