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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Turns out that this particular PC didn’t like the FQDN under the ‘trusted sites’ setting. It liked
<a href="https://%3chostname">https://<hostname</a>><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ryan Ratliff [mailto:rratliff@cisco.com]
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<b>Sent:</b> Tuesday, August 23, 2011 12:56 PM<br>
<b>To:</b> Wellnitz, Erick A.<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] strange cisco RCC/Outlook behavior<o:p></o:p></span></p>
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<p class="MsoNormal">Could be, or MOC or something else that integrates with the OS for dialing.<o:p></o:p></p>
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<p class="MsoNormal">Is the TSP listed under phone/modem options?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">-Ryan<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Aug 22, 2011, at 12:27 PM, Wellnitz, Erick A. wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">We use the CUP Remote Call Control plugin provided with CUPS.</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">When trying to right click and dial a contact in Outlook 2007, instead of the phone dialing we get a box with several options and a ‘call’ button like one would expect with
the Cisco TSP. We have it working on several hundred other PCs. Could it be that this user used to use the TSP and has dialing rules/properties set up?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Any ideas?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">ERICK A. WELLNITZ<span class="apple-converted-space"> </span></span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif""><br>
<span style="color:#333333">Network Engineer</span><br>
<b><span style="color:#83A6BD">Katten Muchin Rosenman LLP</span></b><br>
<span style="color:#333333">525 W. Monroe Street / Chicago, IL 60661-3693</span><br>
<span style="color:#333333">p / (312) 577-8041<span class="apple-converted-space"> </span></span><br>
</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="mailto:erick.wellnitz@kattenlaw.com"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">erick.wellnitz@kattenlaw.com</span></a></span><span class="apple-converted-space"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span></span><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">/<span class="apple-converted-space"> </span></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="http://www.kattenlaw.com/"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#333333">www.kattenlaw.com</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> <o:p></o:p></span></p>
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<pre><span style="color:black">===========================================================<o:p></o:p></span></pre>
<pre><span style="color:black">CIRCULAR 230 DISCLOSURE: Pursuant to Regulations Governing Practice Before the Internal Revenue<o:p></o:p></span></pre>
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