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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">the phone loses connection and then resets itself, it does not switchover as in an outage!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">You can check your switch config for „energywise“ , but from the log file it looks like the bug -><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal">1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down<br>
1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/18, port set to untrusted.<br>
1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up<br>
1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to up<br>
1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/18<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The phone is coming back after the pc is unplugged or shutdown?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Brgds<o:p></o:p></p>
<p class="MsoNormal">Erich<span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="DE" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">Von:</span></b><span lang="DE" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> AbdusSaboor Khan [mailto:saboor.khan@gmail.com]
<br>
<b>Gesendet:</b> Mittwoch, 24. August 2011 14:18<br>
<b>An:</b> Erich Novak<br>
<b>Cc:</b> Cisco VoIP List<br>
<b>Betreff:</b> Re: [cisco-voip] Strange Problem with Cisco Phone power<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks Erich, the problem is Phone is powering down, if it loses the connection would different, how you check it is energy wise setup?<br>
<br>
<br>
Here is the log on switch:<br>
d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/21, changed state to down<br>
6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/21, changed state to down<br>
6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/21, port set to untrusted.<br>
6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/21, changed state to up<br>
6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/21, changed state to up<br>
6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/20, changed state to down<br>
6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/20, changed state to down<br>
6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/20, port set to untrusted.<br>
6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/11, changed state to down<br>
6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/11, changed state to down<br>
6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/20, changed state to up<br>
6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/20, changed state to up<br>
6d10h: %LINK-3-UPDOWN: Interface FastEthernet0/11, changed state to up<br>
6d10h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/11, changed state to up<br>
6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/11, port set to untrusted.<br>
6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/21, port trust enabled.<br>
6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/20, port trust enabled.<br>
6d10h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/11, port trust enabled.<br>
6d11h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to down<br>
6d11h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down<br>
6d11h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up<br>
6d11h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/18, port set to untrusted.<br>
6d11h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to up<br>
6d11h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/18, port trust enabled.<br>
6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/18, port set to untrusted.<br>
6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/18, port trust enabled.<br>
6d12h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to down<br>
6d12h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down<br>
6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/18, port set to untrusted.<br>
6d12h: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up<br>
6d12h: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to up<br>
6d12h: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/18, port trust enabled.<br>
1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to down<br>
1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down<br>
1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up<br>
1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/18, port set to untrusted.<br>
1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to up<br>
1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/18, port trust enabled.<br>
1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to down<br>
1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to down<br>
1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_LOST: cisco-phone no longer detected on port Fa0/18, port set to untrusted.<br>
1w0d: %LINK-3-UPDOWN: Interface FastEthernet0/18, changed state to up<br>
1w0d: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/18, changed state to up<br>
1w0d: %SWITCH_QOS_TB-5-TRUST_DEVICE_DETECTED: cisco-phone detected on port Fa0/18, port trust enabled.<br>
<br>
<br>
Regards,<br>
<br>
Abdul<br>
<br>
<br>
<o:p></o:p></p>
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<p class="MsoNormal">On Wed, Aug 24, 2011 at 7:32 AM, Erich Novak <<a href="mailto:Erich.Novak@nts.eu">Erich.Novak@nts.eu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">Hi,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">maybe you’re hitting this bug :</span>
<span style="font-size:11.0pt;color:#1F497D"><a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn08126" target="_blank">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtn08126</a>
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">it’s fixed in 9.2(1)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">or do you want to use energywise to power down the phones when you unplug/shutdown your computer ?</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">brgds</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D">Erich</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="DE" style="font-size:10.0pt">Von:</span></b><span lang="DE" style="font-size:10.0pt">
<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>Im Auftrag von </b>AbdusSaboor Khan<br>
<b>Gesendet:</b> Mittwoch, 24. August 2011 03:29<br>
<b>An:</b> Cisco VoIP List<br>
<b>Betreff:</b> [cisco-voip] Strange Problem with Cisco Phone power</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Team,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have very strange problem , the laptops or computer attached to Cisco Phones mostly 7962, when it shutting down it can power down the Cisco phone too, any one goes through with
this.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Swicth 3560V2 POE,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cisco 7962<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Regards,<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">A Saboor<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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