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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">I wanted to revive this thread to see if anyone has any updates or successes to report. I’m listing the Cisco AC replacements I have found including one
free one. However, we haven’t gotten the free one to work yet and there is no tech support (Go figure). I really don’t want a complicated system either. I just need basic operator drag, drop transfer functions. Our already
</span><b><span style="font-size:14.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">expensive Cisco CVP/UCCE</span></b><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> setup routes most inbound calls automatically.
The operator is only there for people who don’t know where they want to go.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Evot.net</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Free version:
<a href="http://apps.evot.net/nexus/">http://apps.evot.net/nexus/</a></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Hosted Version
<a href="http://www.evot.net/applications/hostedconsole">http://www.evot.net/applications/hostedconsole</a></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Others:</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"><a href="http://www.bridgeoc.com/">http://www.bridgeoc.com/</a> - (I might try this free 60 day trial and $1500 price if I can’t get the free one to work)</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"><a href="http://www.andtek.com/communications-products-anddesktopac-business.html">http://www.andtek.com/communications-products-anddesktopac-business.html</a></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"><a href="http://www.imagicle.com/home/tabid/384/language/en-us/default.aspx">http://www.imagicle.com/home/tabid/384/language/en-us/default.aspx</a></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"><a href="http://www.iqnetsolutions.com/Cisco_MainPage.htm?gclid=CKHKicGcuKoCFVEI2god8SZIbA">http://www.iqnetsolutions.com/Cisco_MainPage.htm?gclid=CKHKicGcuKoCFVEI2god8SZIbA</a></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Bill Riley<br>
<b>Sent:</b> Wednesday, July 20, 2011 6:23 PM<br>
<b>To:</b> 'Corbett Enders'; 'Scott Voll'; 'Saboor Khan'<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Attendant Consoles...</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">It does not include any Consoles.
</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">CUBAC is a separate product.
</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">
<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
<a href="mailto:[mailto:cisco-voip-bounces@puck.nether.net]">[mailto:cisco-voip-bounces@puck.nether.net]</a>
<b>On Behalf Of </b>Corbett Enders<br>
<b>Sent:</b> Wednesday, July 20, 2011 5:13 PM<br>
<b>To:</b> Scott Voll; Saboor Khan<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Attendant Consoles...</span></p>
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<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">Free is my goal. The one included with CM from 7.x and prior is all that we need. I don’t want additional licensing costs nor do I want to set up yet another
server to support 3<sup>rd</sup> party software.</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D">I did a quick search, and it would appear that CM 8.x includes Cisco Unified Business Attendant Console. Does that compare to the Cisco Attendant console
we use on 7.x? </span></p>
<p class="MsoNormal"><span style="font-size:11.0pt; font-family:"Calibri","sans-serif"; color:#1F497D"> </span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> Scott Voll
<a href="mailto:[mailto:svoll.voip@gmail.com]">[mailto:svoll.voip@gmail.com]</a> <br>
<b>Sent:</b> Wednesday, July 20, 2011 3:46 PM<br>
<b>To:</b> Saboor Khan<br>
<b>Cc:</b> Corbett Enders; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Attendant Consoles...</span></p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I think there are a few different ones out there.</p>
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<p class="MsoNormal">What are you looking for?</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">I have used the ARC version. Very high end. Can do, script, monitor, ACD, etc. just about anything you want.</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">Currently we are looking at using Cuci-Lync. or CUPS might do the same.</p>
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<p class="MsoNormal"> </p>
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<p class="MsoNormal">How much do you want to pay?</p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">--Scott</p>
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<p class="MsoNormal">On Wed, Jul 20, 2011 at 12:44 PM, Saboor Khan <<a href="mailto:saboor.khan@gmail.com">saboor.khan@gmail.com</a>> wrote:</p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Cisco Recommend us Vista Point</p>
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<p class="MsoNormal">On Wed, Jul 20, 2011 at 2:59 PM, Corbett Enders <<a href="mailto:cenders@homesbyavi.com" target="_blank">cenders@homesbyavi.com</a>> wrote:</p>
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<p class="MsoNormal" style="">What are you listers using for attendant consoles? I’ve heard that the console included in 7.x is no longer in 8.x… so we’re staying back on 7.1.2 for now.</p>
<p class="MsoNormal" style=""> </p>
<p class="MsoNormal" style=""><b>Corbett Enders</b></p>
<p class="MsoNormal" style=""> </p>
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