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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Ok.. Seems as though a TAC engineer and I have found a new issue….<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I have a TAC case open and the TAC engineer is also questioning this cause he has the same in his LAB..<o:p></o:p></p><p class=MsoNormal>So here goes….<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Pressing the Voicemail button on CUCMBE 8.6.1 brings up a blank screen with the “select service…” phrase at the bottom..<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>NO Directories don’t pull up. No missed calls, no placed calls etc.. EVEN though they should have listed calls….<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Comparison to a functional 8.0 and 8.5 system all Voicemail functions are the same..<o:p></o:p></p><p class=MsoNormal>Dialing the voicemail pilot works fine….<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>8.6.1 was a recommended requirement due to a bug in 8.5 not recognizing the 7828-I5.<o:p></o:p></p><p class=MsoNormal>That is in development in San Jose now..<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Idea?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thoughts?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Jim<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>