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</o:shapelayout></xml><![endif]--></head><body lang=EN-CA link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>I’ve heard the same type of complaint from customers, but never from anyone important enough that I’ve had to disable 722.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Once I explain that the “tinny” behaviour noticed may actually just be due to the audio quality being “improved” people seem happy….go figure.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Jason Aarons (AM)<br><b>Sent:</b> August-31-11 2:57 PM<br><b>To:</b> cisco-voip (cisco-voip@puck.nether.net)<br><b>Subject:</b> [cisco-voip] 7965 SCCP 45.9-1-1S and G722<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US>CP-7965G to CP-7965G on LAN we have advertise g722 Enterprise parameter enabled. For most all calls it sounds great, however once in a while the end user (always a female) complains it sounds tinny, usually on a phone to phone call. Workaround is to disable advertise g722.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>Is this a known bug, anyone else seen this. 5 different customers over last 6 months have complained about it. All new installs, new phones running 8.5 or higher firmware.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>This customer has all 7965 SCCP 45.9-1-1S with G722 enabled and noticed it. Gateway is MGCP and G711, no problems with G711 calls, just G722.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US>I love G722 and think it sounds great, I can never reproduce the customer’s problem but end up disabling advertise g722.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Jason Aarons<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Consultant<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Dimension Data<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>904-338-3245 mobile<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p></div></body></html>