<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=Windows-1252">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 12px; ">
<div>
<div>
<div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">Just finished deploying CUEAC 8.6 for a customer. As usually occurs, the receptionist wants to tweak the look of CUEAC.</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri"><br>
</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">One of her biggest frustrations she has is the order in which CUEAC displays alternate contact numbers. It displays the mobile number on Row1 and the main extension
on Row2. This requires the receptionist to manually select the main extension before she can hit [Return] to transfer the call.</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri"><br>
</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">Alternate Contact Details</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">=================================</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">[Mobile]<span class="Apple-tab-span" style="white-space: pre; ">
</span>- <span class="Apple-tab-span" style="white-space: pre; "> </span>1-XXX-XXX-XXXX</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">[Main Ext]<span class="Apple-tab-span" style="white-space: pre; ">
</span>-<span class="Apple-tab-span" style="white-space: pre; "> </span>30001</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri"><br>
</font></div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">Does anyone know of a way to change the order these numbers are listed in? </font></div>
<div><br>
</div>
<div>Screenshot: <a href="http://www.ciscovoiceguru.com/wp-screenshots/Voila_Capture54.png">http://www.ciscovoiceguru.com/wp-screenshots/Voila_Capture54.png</a> </div>
<a href="http://www.ciscovoiceguru.com/wp-screenshots/Voila_Capture54.png"></a>
<div><br>
</div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri">My guess is no, but I am asking anyway. She'd like me to get this escalated to John Chambers (no joke – verbatim quote).</font></div>
</div>
<div style="font-family: Calibri, sans-serif; "><font class="Apple-style-span" face="Calibri"><br>
</font></div>
<div style="font-family: Calibri, sans-serif; ">
<div style="font-family: Helvetica, sans-serif; font-size: 12px; "><font class="Apple-style-span" face="Calibri"><br>
</font></div>
<div style="font-family: Helvetica, sans-serif; font-size: 12px; "><span class="Apple-style-span" style="font-size: medium; "><font class="Apple-style-span" face="Calibri"><br>
Thanks!<br>
<br>
Matthew Berry, CCIE #26721 (Voice) <br>
CDW | Sr. Unified Communications Engineer <br>
Single Number Reach: +1.763.592.5987 <br>
Email: matthew.berry@cdw.com<br>
</font></span></div>
<div style="font-family: Helvetica, sans-serif; font-size: 12px; "><span class="Apple-style-span" style="font-size: medium; "><font class="Apple-style-span" face="Calibri"><br>
</font></span></div>
<div><b>Note: I will be on vacation from Sept 7-20 with no access to voicemail or email.</b></div>
<div style="font-family: Helvetica, sans-serif; font-size: 12px; "><span class="Apple-style-span" style="font-family: monospace; font-size: medium; "><br>
</span></div>
<div><font class="Apple-style-span" face="monospace"><br>
</font></div>
</div>
</div>
</div>
</body>
</html>