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<span style="font-family:Arial,Helvetica,sans-serif; font-size:small; color:black">It does tac had me restart enterprise service and all was well<br>
<br>
Sent from my Android phone using TouchDown (www.nitrodesk.com)</span><br>
<br>
-----Original Message----- <br>
<b>From:</b> Buchanan, James [jbuchanan@presidio.com]<br>
<b>Received:</b> Monday, 05 Sep 2011, 8:00pm<br>
<b>To:</b> Matthew Loraditch [MLoraditch@heliontechnologies.com]; cisco-voip@puck.nether.net [cisco-voip@puck.nether.net]<br>
<b>Subject:</b> RE: UCCX: 8.5.1 SU1 Supervisor App Always Freezing?<br>
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<p class="MsoNormal"><span style="color:#1F497D">Does Agent Desktop work OK?</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray">James Buchanan</span></b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:#7F7F7F">|</span><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"> UC
Technology Manager </span></b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:#7F7F7F">|</span><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray">
<b>Presidio South </b></span><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:#7F7F7F">|</span><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"> Presidio Networked Solutions
</span></b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"></span></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray">12 Cadillac Dr Ste 130 Brentwood, TN 37027
</span></b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:#7F7F7F">|</span><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray">
</span></b><b><span style="color:#1F497D"><a href="mailto:jbuchanan@presidio.com"><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"">jbuchanan@presidio.com</span></a></span></b><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:#548DD4"></span></b></p>
<p class="MsoNormal"><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray">D: 615-866-5729</span></b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray"> </span><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:#7F7F7F">|</span><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"; color:gray">
<b>F:615-866-5781</b> </span><span style="color:#1F497D"><a href="http://www.presidio.com/" title="blocked::http://www.presidio.com/"><b><span style="font-size:7.5pt; font-family:"Verdana","sans-serif"">www.presidio.com</span></b></a></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt; font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<b>On Behalf Of </b>Matthew Loraditch<br>
<b>Sent:</b> Monday, September 05, 2011 11:19 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] UCCX: 8.5.1 SU1 Supervisor App Always Freezing?</span></p>
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<p class="MsoNormal">Did a migration/upgrade last night, and now whenever the supervisor app is opened by anyone on any type of PC you can login but it just freezes up. Agent Application is fine?</p>
<p class="MsoNormal">Anyone seen this? I have applied the 2 Post SU1 fix packs for recording and such (albeit we don’t use those features). Everything else is working.</p>
<p class="MsoNormal">Will be opening a tac case shortly.</p>
<p class="MsoNormal">Thanks all!</p>
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<p class="MsoNormal"><span style="font-size:10.0pt; font-family:"Arial","sans-serif""> </span></p>
<p class="MsoNormal"><b><span style="color:black">Matthew Loraditch, CCVP, CCNA, CCDA</span></b><span style="color:black"><br>
1965 Greenspring Drive</span></p>
<p class="MsoNormal"><span style="color:black">Timonium, MD 21093 <br>
<a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com/"><span style="color:black">www.heliontechnologies.com</span></a>
<br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span style="color:black">support@heliontechnologies.com</span></a> for fast assistance!</span></p>
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